The Knoxville, Tennessee, dental office employee who was caught on camera laughing at a cancer patient’s diary has broken her silence with a heartless TikTok.
Kelsey Pollard has come under fire after a video of her sitting on the floor and laughing as a fellow dental staff member mocked a cancer patient’s diary by reading it aloud went viral.
Pollard, who works at Premier Dental Group in Knoxville, has now posted a savage response to the backlash in a TikTok video, though her account has since gone private.
On TikTok, Pollard made a peace sign along with the caption: “When you go viral for being a piece of shit.”
He then walks over to an outdoor dumpster and jumps around while upbeat music plays in the background.
Kelsey Pollard has come under fire after a video of her sitting on the floor and laughing as a fellow dental staff member mocked a cancer patient’s diary by reading it aloud went viral.
On TikTok, Pollard made a peace sign along with the caption: “When you go viral for being a piece of shit.”
Her response, filled with a cruel smile, was uploaded to the Libs of TikTok X account. According to the account, Pollard claims there are “two sides” to the story.
Before his account went private, Pollard appears to have uploaded a video in response to a user’s comment that read, “This should be grounds for jail,” though the video is no longer publicly available and it’s unclear what he had to say.
The original video, which was recorded on Snapchat, shows employees laughing at patients’ thoughts about different treatment options and their concerns about various procedures.
Premier Dental Group of Knoxville posted an apology on Facebook, acknowledging the “inappropriate video created and shared by some of our employees that addressed an individual’s medical condition in a disrespectful and unprofessional manner.”
The original video shows employees laughing at a patient’s thoughts on different treatment options and concerns about various procedures.
However, the profile of the practice disappeared shortly after the statement was published.
“We deeply regret this incident and the harm it has caused,” the office wrote in the since-deleted apology, according to WBIR.
The group acknowledged the seriousness of the situation and said it was investigating.
“We take this matter very seriously. We have launched a thorough investigation into the incident and are taking immediate steps to address it. We have provided care to the employees involved and are reviewing our internal policies and training procedures to ensure that an incident like this does not happen again.”
The incident took place at Premier Dental Group in Knoxville (pictured)
In response, Premier Dental Group of Knoxville posted an apology on Facebook. The office’s account has since been deleted.
Some took to social media to criticize the practice.
“It’s pretty disturbing that these girls thought this was funny and they handle private patient information EVERY DAY,” one wrote. “So there’s no way to know what they’re doing with other people’s personal information.”
This was not the first controversy for Knoxville’s Premier Dental Group.
In 2023, the practice agreed to pay about $1 million to settle a lawsuit over allegations it defrauded Tennessee’s Medicaid program and potentially endangered patients through unqualified staff and unnecessary procedures, KVUE reported.
