John Lewis has revealed that they are trialling a new in-store repair service for the next 16 weeks.
The department store chain, which has 34 stores across the UK, has collaborated with Timpson on the new project.
According to the TelegraphThe British company, founded in 1864, is offering the service in its stores in Liverpool, Milton Keynes, Oxford, Cheadle and Welwyn.
The publication reports that customers will be able to take any brand of clothing to John Lewis for repairs, not just items bought in its stores, from tomorrow.
Additionally, general repairs (including small tears and new stitching) will cost £10.95.
The department store chain, which has 34 stores across the UK, has collaborated with Timpsons on the new project. Archive image of the John Lewis store in London
Meanwhile, a new pair of trousers will cost £17.95 while a new zip will cost a further £19.95.
Handbag restoration is another of the services that John Lewis will offer and will cost £99.95.
John Lewis says most repairs will be completed within a week.
If the new scheme proves successful after 16 weeks, John Lewis will roll it out to more stores.
This comes just a month after M&S announced the launch of its new clothing repair service to give quality garments a “new lease of life”.
The retail giant has said it will offer alterations and repairs to customers starting in August amid increased demand for sustainable fashion and reuse.
It has partnered with Sojo, a repair and tailoring company founded in 2021, to launch the service through its website.
Customers will be able to book services through M&S Fixed by Sojo’s online hub, from zip replacements to knitwear repairs.
General repairs (including small rips and new stitching) will cost £10.95. Trousers will be zipped up for £17.95 and a new zip will cost a further £19.95.
Marks & Spencer hopes a repair service will meet customer demand for more sustainable clothing (File image)
Repairs will start from £5 and will allow M&S clothing to be sent, repaired and returned to customers within 10 days, the retailer said.
Richard Price, managing director of M&S clothing and home, said: ‘At M&S, exceptional quality products are at the heart of everything we do, and we want to ensure that all our clothes are too good to waste.
‘With the launch of our repair service, we’re making it even easier for customers to give their garments another life, whether by using our new repair service or our long-standing clothing recycling program.’
Josephine Phillips, Founder and CEO of Sojo, said: ‘It has always been a core mission for us at Sojo to make clothing repair mainstream and extend the life of as many garments as possible.
‘I’m really excited that M&S has decided to launch a repair service with us at Sojo as it’s an incredibly big step towards that mission.
‘As a brand that has remained a constant in almost every home and wardrobe in Britain, this partnership will really bring easy, accessible and convenient repairs to the masses.’
(tags to translate)dailymail
