An Uber Eats driver in Texas couldn’t contain his anger after a customer reduced his tip after placing a $143 order that included five cases of water.
Dawn Garza was filmed arguing with the man named Eric in a TikTok video after she accused him of ‘tip-tapping.’
The phenomenon sees customers leaving large tips on the app to encourage delivery drivers to prioritize their order, but then reducing their tip before it arrives.
Garza films herself arriving at Eric’s workplace in the clip to discuss why the initial $21 tip was reduced to “nothing” upon delivery.
“They do this all the time. They offer bait to get people to take their orders and make them cheaper,” Dawn said.
Uber Eats driver Dawn Garza argued with a shopper named Eric in a TikTok video and insisted that nothing was changed after he placed his order.
Garza said customers have cheated her out of tips “all the time,” and called on the company to create a better system to reduce tipping.
She dropped off the $143 Target order at a DART operating facility in Dallas, but returned to the building once she received the tip reduction notice.
He approached an unidentified employee and told her he had only been paid $5.59 for a trip that should have cost about $21.
The employee immediately returned to the building to look for Eric.
“This is a business… Why are you taking money away from the hard workers?” Garza said before speaking to Eric.
Eric claimed he hadn’t touched the app since she placed her order.
He added that he did not know what to do and that he had not received any notifications from Uber Eats since the order was delivered.
But Garza said Uber Eats sent him a message with its “sincere apologies” and confirmed that Eric had reduced the tip. He showed screenshots that appeared to be from Uber Eats that confirmed this.
“He says he doesn’t know what I’m talking about, but Uber says otherwise,” Garza wrote.
The tip bait method is when someone places an order on apps like Uber Eats or DoorDash with a large tip, only to have it reduced or eliminated after the delivery person brings the items to them.
A common reason delivery app users tip is to get the driver to prioritize their order.
This unfortunate method of food delivery is becoming more common, and Uber CEO Dara Khosrowshahi even fell victim while working undercover in California.
Apps have begun implementing new systems to reduce sexual harassment, and drivers who run errands for customers at Walmart keep 100 percent of their tips.
“We understand that tipping is an important part of the driver experience and we are proud that the majority of customers leave tips, and most tip changes result in a higher tip for drivers,” a Walmart spokesperson said. Business information Earlier this year.
‘Driver feedback has influenced the development of current tipping features on the platform, and we are continually exploring new features and improvements to give drivers the best experience possible.’
TikTok users have advised Garza to try other apps like DoorDash or Instacart.
At least five TikTokers also praised the delivery woman for her calmness when speaking to Eric and the other employee.
“You are better than me because I couldn’t do this because my anger got the best of me,” wrote one.
Others revealed that they had practiced bait fishing in the past, but explained the reason for their decision to do so.
“I only reduced my tip once. I was staying at a hotel and they refused to communicate with me,” wrote one TikTok user.
Garza dropped off the $143 Target order at a DART operating facility in Dallas, but returned to the building once he received the tip reduction notice.
He approached an unidentified employee and told her he had only been paid $5.59 for a trip that should have cost about $21.
‘They left my food outside with the bag open when no one was around and it looked like someone had eaten it.’
DailyMail.com has contacted Uber Eats for comment.