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The woman who allegedly caused a Jetstar flight to Bali to return was said to have acted “erratically” before boarding and allegedly abused an elderly man while she was on the plane.
Jetstar flight JQ43 from Melbourne to Bali took off as scheduled at 10am on Monday.
Just two hours into a six-hour journey, the flight crew made the decision to abandon the planned route and return to Melbourne at 3pm after a passenger became unruly.
Kyle Hand, another passenger, said the chaotic scenes began after the woman spent 30 minutes in the bathroom.
Hand said the woman was pacing up and down the aisle of the plane before hurling expletives at a man he believed to be about 75 years old.
A Jetstar flight to Bali was forced to turn around and land in Melbourne after a passenger went on a tirade and even banged on the cockpit door.
“She started being abusive and threatening to assault, I would say the guy would have been around 75, and that’s when it really started,” Mr Hand told Sunrise on Tuesday.
Another passenger claimed the woman went on a tirade mid-flight and even knocked on the cockpit door because she thought someone had stolen her phone.
“The Jetstar flight from Melbourne to Bali returned to Melbourne today because a woman went crazy and banged on the cockpit door because she thought someone had stolen her phone,” wrote the passenger on Facebook.
The unruly passenger began shouting at other travelers before she was eventually restrained.
“I’m not sure what happened, but she continued to abuse a few other people in the back – they ended up detaining her,” Mr Hand said.
Mr Hand added that another passenger told him the woman was acting “erratically” before she even boarded the flight.
“The passengers next to me mentioned that they saw her acting quite erratically right before she got on the plane,” Hand said.
Passenger Kyle Hand (pictured) claimed the woman abused a man he thought was around 75 years old before being restrained.
Jetstar rescheduled the flight and apologized to its customers for the inconvenience caused.
Jetstar rescheduled the flight and apologized for any inconvenience.
“The captain decided to return to Melbourne to seek assistance from the Australian Federal Police after a passenger became disruptive just under two hours into the flight,” the airline said in a statement. to the Daily Mail Australia.
“We know this has been a difficult experience for other customers and our team members, and we thank those who helped us resolve the situation.
“Due to the circumstances, several crew members were unable to continue flying and the flight was postponed until 10 a.m. tomorrow.
“We will provide overnight accommodation to all guests who require it and cover other reasonable expenses, including meals.”
“The safety of our customers and crew is our priority. »
The Australian Federal Police are currently investigating the incident.