A Texas retiree said her car was towed from her apartment parking lot because of a simple mistake she made when registering for the space.
The mesquite woman said FOX 4 Your car was towed from the paid covered parking spot due to a one-number mistake you made when registering for the space.
He said an apartment manager told him his vehicle was towed from the place he pays $15 a month for because his license plate had the wrong number and he was left with a bill for $351.
‘(Tow truck company paperwork) says no permit, reserved space, not registered online. The reality is that I have a place reserved, I registered online. Because of a typo they towed it,” he said.
‘I’m retired and $350 is a lot of money. My income is fixed. I can’t speak for everyone, but for me it’s a lot of money. I have never stopped paying rent. I have always paid on time.’
A Texas woman said her car was towed from the covered parking spot (pictured) she pays for because of a one-number mistake she made when she registered for the spot.
Her car was towed because the license plate had a ‘3’ instead of a ‘2’, the rest of the license plate number and the make and model of the car matched what she registered.
The woman was left with a $351 bill to return her car from repossession, which she said was difficult for her to cover as a retired woman on a fixed income.
Her car was towed because the license plate had a ‘3’ instead of a ‘2’, the rest of the license plate number and the make and model of the car matched what she registered.
“(The apartment manager) said, ‘Oh, there’s an error number. That’s why they towed her car,” the woman said.
‘I said, “Is there anything you can do to help me get my vehicle back?” She said, “No, you put it up, it was your mistake, your mistake. Unfortunately, there’s nothing we can do. We don’t show favoritism. If we do it for you, we have to do it for everyone.” apartment complex.” I said, “Ma’am, I’m not asking for any favoritism.”
FOX 4 reported that the Texas Department of Licensing and Regulation plans to discuss how to regulate the towing industry after an investigation by the local news station found that many people had their cars towed from apartment complexes for simple mistakes.
An advisory board member said the department is seeing an increase in the number of cars towed in connection with online registration requirements.
Las Colinas pharmaceutical legal analyst Ronnie Lewis brought the issue to the board’s attention after his car was towed from an apartment complex in south Dallas.
Lewis said he was visiting a friend’s apartment and had to park in a spot labeled “future resident parking” because the visitor parking spots were blocked with trash cans.
‘It all started when I was visiting a friend at an apartment complex. I went back to look for my car and it was gone. I thought it had been stolen,” she told the local news station.
A FOX 4 investigation found a trend of cars in low-income apartment communities increasingly being towed after they registered their vehicles online but made a typo.
Las Colinas resident Ronnie Lewis went to the Texas Department of Licensing and Regulation advisory board after his car was towed from an apartment complex in south Dallas.
He went to court over the fine, and a judge ruled that the apartment complex owed him $156 because there were no warning signs that a car would be towed from the future resident parking lot.
Lewis read about The FOX 4 investigation in 2019 That one trend is that cars in low-income apartment communities are increasingly being towed after they registered their vehicles online but accidentally made a typo and brought the issue to the Texas Department of Licensing and Regulation Advisory Board.
“I’m not asking that vehicles not be towed, I’m asking what TDLR can do to reduce the human error aspect and structure the process,” he said.
Board member Ken Ulmer suggested adding the item to the next board agenda.
‘I think it is an issue that we must discuss and for which we must be prepared. “I know we’re seeing a lot more towing based on these electronic visitor programs,” Ulmer said.