Customers have attacked McDonald’s after it was revealed that the chain’s so-called ‘$5 meal deal’ is priced as high as $13 in some locations.
McDonalds has been criticized by customers for the “outrageous” prices of its so-called $5 meal deal.
The fast food chain launched its new summer offering on Tuesday, but customers quickly realized that not everything was as it seemed with the price.
The $5 deal, which includes McChicken or McDouble, four-piece chicken nuggets, fries and a drink, was introduced to offer “significant value” to customers.
But customers posted screenshots on social media showing much higher prices. One showed $13, which was thought to be a glitch with the app, but others had to pay $6.67 for the standard meal deal and many more were charged above $6.
McDonald’s is understood to be currently investigating the price discrepancies. Chain bosses have made it clear to franchisees that they must respect nationally announced prices.
The McDonald’s offering went on sale on June 25 for one month.
Pete Macy was surprised to see that his offer appeared to be more than double the advertised price.
Customer Meghan Porro also expressed confusion over the price of her order.
Customer Pete Macy was surprised to learn that his offer appeared to be more than double the advertised price.
After DailyMail.com contacted McDonald’s, its staff began responding to customers who had complained on X.
The company’s plan is to find out what went wrong and talk to restaurant managers, as well as make sure customers don’t run out of money.
Customer Pete Macy was surprised to learn that his offer appeared to be more than double the advertised price.
“Shout out to McDonalds for offering a $5 meal deal for just $13,” Macy wrote on X.
Macy’s posted attached screenshots of its ‘$5 McChicken Meal Deal’ on the company’s website that appeared to charge you $13 total at checkout.
Customer Meghan Porro also expressed confusion about the price of her order.
“I noticed that McDonald’s $5 meal deal is advertised as a $5 meal when it actually costs $6.29 before taxes,” Porro wrote on X.
“So, they falsely advertise that they offer a $5 meal that you end up paying almost $7 for,” he added alongside screenshots of his order.
Another customer, who also posted on
The outraged customer also posted screenshots of her food order showing the price discrepancy.
A third customer raised the same complaint on social media, asking, “So McDonalds, can you explain why my $5 meal deal isn’t a $5 meal?”, accompanied by a picture of the order totaling of $6.29.
Several other social media users reported the same issue.
Prices in the region of $6.30 are likely the result of two factors: McDonald’s rule of allowing some higher-cost restaurants to charge more plus the additional tax.
It is unclear what is behind even higher prices, such as $13 or $6.67.
Other users posted meals that cost $6.39 and $6.69.
When news of the $5 meal emerged in May, it was thought that not all restaurants would offer the deal, and those with higher labor and rent costs would opt out.
But McDonald’s found a solution. It’s allowing managers in more expensive states – Alaska, California, guam, Hawaii, SnowfallManhattan in New York and Washington: the option to charge $6.
Other customers were impressed with the new agreement.
‘jI just got my $5 meal deal not long ago. I love it,” customer Jimmy Chonga wrote on X.
“I hope they can extend it throughout the summer, thanks McDonalds,” Chonga added.
Prices in the region of $6.30 are the result of two factors: McDonald’s rule that allows some higher-cost restaurants to charge more plus the additional tax.
The promotion will continue for approximately one month.
McDonald’s made an impressive profit of $14.5 billion last year.
McDonald’s is desperately trying to combat the perception that it has raised prices so much that it no longer offers good value for money.
In fact, last month Joe Erlinger, president of McDonald’s USA, wrote an unprecedented open letter to his customers stating that their price increases are not as bad as some media reports.
In it, he said prices have “only” risen 40 percent at his 14,000 U.S. restaurants since before the pandemic.
