A man who shelled out more than $6,000 for a first-class ticket on a 15-hour flight was left furious over a “mouldy” and “ripped” seat and a “broken” entertainment system.
Anip Patel, 34, CEO of a Chicago-based investment firm, recently had a “nightmare” flight experience while traveling with Air India from his home in the US to Delhi, India.
The businessman documented the ordeal on TikTok, claiming his expensive seat was covered in dirt, “hair” and “mold.”
And in addition to it being “disgusting,” he also said several things were “broken,” including the TV, leaving him with absolutely nothing to do during the long trip.
“Come with me in the worst first class cabin I’ve ever been in,” he said in the video, which has been viewed more than 2.6 million times.
A man who shelled out more than $6,000 for a first-class ticket on a 15-hour flight was left furious over a “mouldy” and “ripped” seat and a “broken” entertainment system.
—This is from Chicago to Delhi non-stop, Air India. It cost $6,300 one way or 250,000 miles.’
“Look how disgusting this is,” the tycoon said as he approached a large amount of dust and dirt piled up near the seat exit.
‘There was hair there and things moving in every compartment. Everything was broken, ruined or moldy. I understand normal wear and tear, but this was next level.’
Anip then shared a montage of clips of the various things he found in his cabin, including a massive tear in the seat, what appeared to be duct tape holding something together, stains in the compartment with the flight safety sheet, and more. dirt in the cracks. .
‘Everything was just torn or broken. “They could have easily cleaned it with Lysol,” he said.
When it came to amenities, the investor also criticized them, stating that the “hot towel” was “cold” and the headphones had “mold.”
Looking at the menu, he said the food “looked promising,” but then was disappointed when he discovered “30 percent of the items were not available.”
‘They only had one of each item available. There were only four of us in the entire cabin, but it was basically first come, first served,” he shared.
Anip Patel, 34, CEO of a Chicago-based investment firm, had a “nightmare” flight experience while traveling with Air India from his home in the US to Delhi, India (file image )
The businessman claimed that his expensive seat was not covered in dirt (right), “hair” and “mold.” In the photo on the left, the flight attendant is trying to fix the entertainment system.
He ended up ordering some samosas, which he described as “average,” and a bowl of charred leek and parmesan cream soup.
“(The soup was) absolutely delicious,” he said later. “The only good thing about flying.”
He then decided it was time to get comfortable and explore the entertainment system, but was infuriated when he discovered it wasn’t working.
‘Of course. 15 hours and no entertainment,’ he got angry.
Anip added that the plane did not come with WiFi, which meant he was forced to “miss the flight” – a term that has become popular on social media recently, which refers to the practice of not consuming any form of entertainment. during a flight. .
“The entertainment system didn’t work for the full 15 hours,” he said. “Everything was broken… It was a nightmare, I chased this flight.”
“By far the worst airline I have ever flown on in my life,” he added in the caption.
DailyMail.com has contacted Air India for comment.
In a comment, Anip revealed that he was refunded the entire flight amount.
“I did not file any complaint with Air India but through social media they saw this video,” he wrote.
Viewers were shocked by Anip’s experience and took to the comments section to share their thoughts, while others shared their own horror stories of traveling with Air India.
‘They called me today and refunded my entire flight. They did well and it is worth noting.”
Still, viewers were shocked by Anip’s experience and quickly took to the comments section to share their thoughts.
‘Is it safe to fly such planes?’ one user wondered, while another joked: ‘Why risk your life like that?’
—$6,300 for this? asked another surprised viewer. “I would dispute with the bank.”
Others shared their own horror stories of traveling with Air India.
‘This is true. I have experienced the same thing even after paying so much,” someone else shared.
“My screen didn’t work, the food was disgusting, the headphones were unused, the seats were broken… much dirtier than I imagined.”
‘I flew Air India first class Singapore-Delhi-Singapore in the mid-90s. Trust me, you did well,’ another comment read.
“I went to Air India economy class once and never again,” another user shared.
“I flew Air India first class from SGP (Singapore) to Mumbai and had little mice running around,” said another person.
“The flight attendant said it’s normal and friendly, (they) don’t cause any harm.”