Hackers hacked into the servers of a popular mortgage lender and gained access to its customers’ personal information.
Firstmac, an Australian non-bank mortgage lender, this week sent a round of emails to its customers alerting them to the fact that their data may have been breached.
The information the hackers accessed included bank accounts, passport numbers, addresses, phone numbers and driver’s license details.
It is unknown how many customers were affected by the breach, which Firstmac said had no impact on business operations or the security of the company’s systems.
The hack first became public on Thursday when Cyberdaily.au reported that stolen customer information had been leaked online before Firstmac launched an “urgent” investigation.
Brisbane-based non-bank mortgage lender Firstmac has been attacked by hackers who stole and leaked customers’ personal information.
The attack was first reported by Cyberdaily.au on Thursday, who said hackers leaked the data online after Firstmac failed to comply with their ransom demand.
Brisbane-based Firstmac said the “cyber incident” was caused by a third party accessing its IT system.
‘As soon as we detected the incident, we took action to immediately protect our system. “We also hired cybersecurity experts to assist us with our investigation,” the email said.
‘We already have robust security processes in place for any account access changes that require you to confirm your identity using biometrics or two-factor authentication.
“We are committed to protecting the personal information of all our customers and we sincerely apologize for any concern this incident may have caused you.”
Cyberdaily.au reported that the information was posted online when Firstmac missed the hacker’s ransom deadline.
Daily Mail Australia has contacted Firstmac for comment.
Firstmac has since launched an “urgent” investigation and has assured its customers that business operations will continue uninterrupted.