An Australian mother was left baffled by an inexplicable $20 charge on her weekly Aldi shopping receipt.
The woman found the charge labeled “groceries,” which added 10 percent, $20.60, to her purchase total and brought the cost to $269.25.
She turned to a group of mothers on social media to see if anyone could explain the strange charge, adding that she too had been charged GST.
Group members and former Aldi employees theorized that the extra cost could have been a cashier’s error.
Others said the mother’s unfortunate payment was a warning to others to keep their receipts so they could receive refunds for erroneous charges.
An Australian mother was left shocked after she was charged an extra $20 at her Aldi store for a 10 per cent charge labeled ‘groceries’ (pictured).
One member who claimed to be a manager at an Aldi store said the checkout employee had “incorrectly pressed” a button and added 10 percent.
A former employee revealed that the supermarket cash registers have “a little button on our cash register that says 0 percent GST and another 10 percent GST.”
“These buttons are rarely used, but can be pressed by mistake during scanning or entering codes for agricultural products,” they said, according to yahoo.
“Take the receipt to the store and they will refund your money.”
Another said the cashier could have manually entered the additional cost for an item without a barcode, such as meat or a special purchase item.
Daily Mail Australia has contacted Aldi for comment.
She said the charge was on top of her store’s GST payment, and former Aldi employees claimed it could have been caused by cashier error (pictured, file image).
The mother’s experience has revived experts’ warnings to always ask for a receipt when shopping and check the bill before leaving the store.
Canstar Blue editor-in-chief Christine Seib told the publication that Australian shoppers should save their receipts or consider using self-service checkouts.
He said self-service checkouts allowed customers to “see and evaluate the cost of each item” before packing it.
For those who don’t want to carry physical receipts, Ms. Seib said several stores can email a sales invoice, while banks and rewards programs now store “smart receipts” for later access.
