A frequent flyer sparked a furious backlash after bragging in social media posts that she had reported flight attendants to customer service for using their personal cellphones mid-flight and received airline miles as a reward.
Author Dr. Angela B. Peery, a Delta Air Lines passenger with ‘Diamond Medallion’ status, wrote on the ‘Official Delta Diamond Medallion Group’ Facebook page that she was ‘winning’ by receiving 8,500 SkyMiles of services to the customer for reporting a flight attendant. she saw using her phone.
She commented: ‘I wrote my complaint about Joshua the FA who hid in the kitchen and was generally shit SDF-ATL [Louisville-Atlanta] Get marry. I received a personal call from a Delta customer service agent and 8,500 Skypesos [slang for SkyMiles]! Victorious!’
In another post, Dr. Peery, an educational consultant, posted a photo of a flight attendant using her phone while buckled into a folding crew seat and wrote, “This will be the third photo I’ve sent to Delta in two weeks.” . Three out of four flights, FA on their devices. This one is clever: he hides it behind the Delta device as he heads toward takeoff.
It’s against the rules for Delta flight attendants to use their personal devices during a flight, but Dr. Peery’s apparent glee in reporting misdemeanors for a reward has been heavily criticized, as reported tumileagemayvary.com and A Fly Guy Cabin Crew Loungeand some even retaliated by posting negative reviews on Amazon about his book. What to look for in literacy.
The author, Dr. Angela B. Peery, sparked a furious backlash after bragging on social media that she had reported Delta flight attendants to customer service for using their personal cell phones mid-flight and that He had received airline miles as a reward (file image).
One reviewer wrote: “This book is written by a miserable piece of shit whose hobbies include harassing airline employees in exchange for frequent flyer miles.”
And yourmileagemayvary.com reported a response to her post shared on Reddit that accused her of a lack of understanding.
The author of the post commented: ‘Did you even consider that FAs might be messaging their family or loved ones, saying that they miss them, that they’re keeping an eye on them, and that they can’t wait to see them?’ The fact that you posted this makes me see the worst in people sometimes. Did these FAs fail to meet your needs or those of all other passengers during the flight when they were actually able to perform their role?
“To any FA watching this, thank you for all you do and the time you spend with your loved ones to make my flying experience great.”
One Reddit threadMeanwhile, he denounced Dr. Peery’s actions as a “witch hunt.”
A Facebook post by Dr. Peery in which she claims she is “winning” by receiving airline miles as a result of reporting a flight attendant for using a personal device.
Dr. Peery responds to her critics
In response to criticism, Dr. Peery posted an ‘update’ on the Official Delta Diamond Medallion Group (now with ‘secret’ status): ‘It is against Delta policy for any employee to have their personal phone in view while working… So for Those who said I should mind my own business or stop being Karen, please note that this is a safety violation and a fireable offense. Something very important. You should never see an FA using a personal device unless the crew is resting.
Jay Robert, who worked as a senior cabin crew for Emirates and runs the Fly Guy cabin crew lounge, told MailOnline Travel that Dr Peery’s apparent desire to earn airline miles from her complaints is not acceptable.
He said: ‘This behavior encourages a distrustful safety environment for staff. Each crew functions better in their safety role knowing that their airline supports their decisions when they go on a flight. There are situations where we have to deviate from service procedures due to many factors, and knowing that there is someone on the plane who will seek out those situations to exploit them for their own benefit only adds more stress.’
He added: “Many airlines have a policy on cell phone use that is intended to encourage crew to focus their attention on passengers. I don’t know how Delta views usage. However, there are times when crew will need to step away from procedures for important matters.
‘Stewardesses are mothers, fathers, sons and daughters…. We are human. We have to deal with many family emergencies from miles away on our devices. I have received news about every family member I have lost since I started flying on my cell phone during trips. At my old airline, I would simply inform the major that we have an important matter and need to use our phones and there was no problem.
“Many uniform and service policies have room for maneuver depending on the circumstances.”
MailOnline Travel has contacted Dr Peery and Delta for comment.
Jay Robert, who worked as a senior cabin crew for Emirates and runs the Fly Guy cabin crew lounge, told MailOnline Travel that Dr Peery’s apparent desire to earn airline miles from her complaints is not acceptable.