Delta Air Lines flight from Detroit to Atlanta has to turn around after two passengers refused to wear masks and ‘did not follow crew instructions’
- Flight 1227 was due to return to the gate at Detroit Metro Airport on July 23
- A Delta Air Lines spokesman said the two passengers “were not in accordance with the crew’s instructions”
- The plane eventually left for Atlabnta
- It is not known whether the pair were not allowed to fly
A Delta Air Lines flight from Detroit to Atlanta was postponed last month after two passengers refused to wear masks.
Flight 1227 was forced to return to the gate at Detroit Metro Airport on July 23 because the pair “were not in accordance with crew instructions,” a Delta spokesman said: WXYZ reports.
After the delay, the plane eventually left for Atlanta. It is unknown whether the airline’s passengers were banned for refusing to wear masks.
Flight 1227 to Atlanta was due to return to the gate at Detroit Metro Airport on July 23 because the pair “was not in accordance with crew instructions” (stock)
Delta has enforced strict policies in its efforts to minimize the spread of the coronavirus.
The airline announced this last month will require medical examinations for passengers who cannot wear face masks for health reasons.
The latest policy change was accompanied by Delta’s face mask mandate that ensures customers wear them on flights, during boarding and in airport waiting areas.
Last month, Delta announced it would require medical screening for passengers unable to wear masks (stock)
Delta proved to be the first U.S.-based airline to implement pre-departure medical screenings, coupled with its public health protocols from the Coronavirus era.
“We encourage customers who have been prevented from wearing a mask due to a health problem to reconsider travel,” the airline said in a statement.
“If they decide to travel, they are welcome to fly after completing a pre-departure virtual consultation to ensure everyone’s safety, because nothing is more important.”
Delta officials asked that people scheduled for the Clearance-to-Fly screening arrive early at the airport to have enough time for the process, which can take more than an hour. Those who are refused will be refunded their tickets.
The airline has also refused to allow passengers to sit in the center seats and has reduced some of their available services depending on the duration of a flight.