Several Microsoft services are down amid a nationwide outage affecting tens of thousands of Americans.
The problem apparently began around 7:50 a.m. ET on Thursday, as many on the East Coast were beginning their workday.
Microsoft said it was “investigating an issue where users might not be able to access” several 365 services, such as email and Teams.
Several Microsoft services are down amid a US-wide outage affecting tens of thousands of Americans
Microsoft has not yet provided details about the cause of the outage or when services will be available again.
But its Azure cloud platform, formerly Twitter, said on Tuesday it was investigating customer reports of a potential problem connecting to Microsoft services from AT&T networks.
As of 8:30 a.m. ET, more than 20,000 users have reported outages to Downdetector, a site that tracks online outages.
But this is probably an underestimation, as not all affected users may have submitted a report.
Despite widespread reports of outages, Microsoft health service site – last updated around 9.20am ET – shows all Microsoft services are up and running.
This is the second major Microsoft service outage in the past two months.
On July 30, the company experienced a global outage that restricted access to Microsoft 365 services such as Office, Outlook, and Azure.
Microsoft has since confirmed that the July service outage was caused by a distributed denial of service cyberattack, which disrupts normal traffic on a targeted server, service, or network by overloading it with a flood of internet traffic.
Users have taken to X to share their frustrations over today’s service outage.
“I’m so bitter now that I have to use Microsoft Outlook for work. It’s completely down now,” wrote X user Kelly Leonard.
“Microsoft is down. I can’t access Outlook or Microsoft Teams. Can we get this fixed ASAP? I have work to do. LOL,” wrote user X Casey Wooley.
