An Australian tourist has unleashed a tirade of abuse on Jetstar after being stranded in Bali due to a volcano eruption that has caused travel chaos.
The anonymous passenger at Denpasar International Airport didn’t hold back as he directed an expletive-filled tirade at Jetstar while being interviewed on ABC News on Thursday.
The heavily tattooed passenger, who had a mullet and appeared to be shirtless, claimed he had been told his flight had been canceled and his booking could not be changed.
When asked which airline he should fly home on, the furious passenger replied “Jetstar”, before letting out a string of expletives.
He ended his rant with some blunt advice for other travelers.
“Don’t fly with them,” he fumed.
He wasn’t the only Australian to express frustration at being stranded on the Indonesian resort island.
Virgin Australia passenger Jemma Dunstan was close to tears as she detailed her nightmare journey.
The heavily tattooed passenger at Denpasar International Airport in Bali, who appeared to be shirtless, launched into an expletive-filled tirade against Jetstar.
Flights to and from Bali were thrown into chaos earlier this week due to ash clouds from Mount Lewotobi Laki-Laki. Pictured are passengers at Sydney International Airport.
“Virgin wiped our hands and said, ‘We can’t find you a way home, please find yours,'” Ms. Dunstan told ABC News.
Another Australian told the station: “I have to go home to my three children.”
A Jetstar spokesperson could not comment on individual passengers.
Daily Mail Australia also contacted Virgin Australia regarding Ms Dunstan’s situation.
Flights were canceled earlier this week due to ash clouds from Mount Lewotobi Laki-Laki in Indonesia, which has had several eruptions since November 3.
Jetstar, Qantas and Virgin Australia resumed flights in and out of Bali on Thursday.
“Six return flights to Denpasar will depart today from various ports in Australia,” Jetstar announced.
“This includes four scheduled services and two ad hoc recovery flights.”
The airline added a third ad hoc flight from Denpasar to Sydney for Friday morning.
“We will continue to monitor changing conditions and volcanic activity and work on plans to operate more recovery flights using aircraft from across the Group so we can get customers on the road as quickly as possible,” Jetstar added.
Jetstar, Qantas and Virgin Australia resumed flights in and out of Bali on Thursday. Pictured are passengers at Sydney International Airport.
Qantas planned to operate three flights from Australia to Bali on Thursday.
This included two flights delayed from Wednesday (Melbourne and Sydney) and one scheduled flight from Sydney.
Two of the flights will depart Denpasar tonight and the other on Friday morning local time.
“We are contacting customers directly to notify them of any changes to their travel plans,” Qantas said.
“We know the changing situation is frustrating and we thank customers for their understanding and patience.”
Virgin Australia has also resumed scheduled flights in and out of Denpasar.
“We will continue to contact guests whose flights have been canceled to accommodate them on recovery flights in the coming days,” the airline said.
Passengers heading to Bali are advised to check the status of their flight and consider purchasing travel insurance.
Mount Lewotobi Laki-laki volcano is one of two volcanoes on Mount Lewotobi, on the remote Indonesian island of Flores, 500 kilometers east of Bali.
The volcano began erupting on November 3 until last weekend.
The eruptions have killed at least nine people, dozens have been injured and more than 11,000 people have been evacuated.