Tracey Spicer has spoken about a "disconcerting" encounter she had with a taxi driver, who started yelling at her because her trip was too short.
Ms. Spicer, 51, had only been in the Sydney taxi for ten minutes when the driver of Zevra, the largest fleet operator in Australia, began to abuse her.
"It's disconcerting, to say the least, he will not tell me his number," he tweeted Tuesday.
Tracey Spicer (pictured) was allegedly shouted by an aggressive taxi driver & # 39; on Tuesday
& # 39; I was in a taxi for 10 minutes with the driver yelling at me because the trip is too short for your liking. It's disconcerting, to say the least. He will not tell me his number, "he tweeted on Tuesday
"He insisted that I should walk, although I had already backed out … Imagine what it is for people with disabilities to deal with this shit every day …"
The followers of Spicer were also outraged, hitting the driver for his unprofessional behavior.
In a follow-up tweet, she said she tried to report the driver but did not receive a response.
& # 39; Hello @ZEVRA_Australia what is the best way to inform one of your drivers? I tried to call but there was no answer & # 39;
The journalist and the mother of two filed a complaint with the NSW Taxi Council.
Tom Barga, the CEO of P2P Transport, who runs Zevra, told Daily Mail Australia that the driver had been advised to make sure he understands what is expected of him.
"Tracey had an incident with one of our drivers and it's unacceptable," Barga said.
"We contacted Tracey and she provided us with details about the incident.
"The driver has been contacted to correct the situation and ensure that the driver understands the expectations of the service he must provide.
"We hope to rectify this on a personal level for Tracey, and take corrective action to make sure it does not happen again."
The deputy executive director of the NSW Taxi Council, Nick Abraham, told Daily Mail Australia that "a short fare is definitely NOT a legal reason for a driver to refuse a fare."
"We value the clientelism of our clients, regardless of the size of the fare, and we want to make sure that members of the traveling public have a pleasant and positive experience when using a taxi," said Mr. Abraham.
"We consider these matters seriously, and we encourage passengers to inform infringing drivers, so that these incidents are further investigated and appropriate measures taken accordingly."
The driver was supposedly driving for Zevra. The mother of two since then filed a complaint with the NSW Taxi Council (pictured)