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Uber to close popular Australian service amid rising costs

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Uber Carshare will officially cease operations on September 12, a day after the service is also suspended in North America (file image)

Uber has announced it will close its car-sharing service in Australia following a series of “operational issues” and cost increases.

Uber Carshare allows users to rent their car, truck, or SUV by the hour, day, week, or month directly through the Uber app.

Vehicles could be rented for as little as $40 a day and it was marketed as an Airbnb for cars when it first launched in 2022.

Uber Carshare will officially cease operations on September 12, one day after the service is also suspended in North America.

In a statement, Uber blamed the rising cost of owning a car as well as a number of external factors affecting its business model.

“Due to rising costs and operational challenges associated with vehicle insurance, theft and repairs, we are making changes to our business model,” Uber said.

‘We are shifting our focus from peer-to-peer car sharing to partnering with large-scale car rental companies through products like Uber Rent.’

The decision to cease operations comes two years after Uber bought Australian startup Car Next Door for $105 million and replicated its business model.

Uber Carshare will officially cease operations on September 12, a day after the service is also suspended in North America (file image)

Uber Carshare allows users to rent out their car, van or truck for hours, days, weeks or months.

Uber Carshare allows users to rent out their car, van or truck for hours, days, weeks or months.

Uber Carshare will stop operating in Australia due to rising costs and a series of

Uber Carshare is to cease operations in Australia due to rising costs and a number of “operational challenges” (file image)

Uber Rent, which offers users access to rental brands such as Thrifty, Budget and Hertz, will continue to operate in Australia and New Zealand.

Car-sharing rivals Turo and Drive Mate are expected to take the lion’s share of Uber Carshare customers looking for a car-sharing service.

How does Uber Carshare work?

Uber Carshare enabled peer-to-peer car rentals, allowing Australians to rent out their private vehicles to other registered users on an hourly or daily basis.

To overcome trust issues that might discourage people from sharing their cars, Uber Carshare implemented the following measures:

  • Provide an online forum where vehicle owners and borrowers can register, review and approve.
  • Provide a feedback system that allows vehicle status and member behavior to be rated and reported by other members;
  • Provide in-car technology that enables keyless vehicle access and a web-based automated booking platform.
  • Provide in-car GPS technology that tracks the vehicle’s location, reducing the risk of vehicle theft and misuse;
  • Provide insurance that covers homeowners and borrowers.
  • Managing payments between owners and borrowers

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