Shopping online is one of the most convenient things to do nowadays. The mere act of going online to visit e-commerce sites allows you to access lots of products — from different suppliers around the world. But due to unexpected problems that might occur, late delivery of products could also ruin your shopping experience.
To ensure that this natural occurrence is not going to sour your day, Temu, a newly launched online marketplace, is offering a $5 delivery credit for any late deliveries incurred on its platform. This move is a rather new and bold move among any other e-commerce company because up until now there is no other company that ever dared to create such a policy before. With this new shipping notion, Temu pledged to provide its customers not only with high-quality products but also service.
Unlike its other rival, Temu acts as a third-party company that helps to connect merchants with customers on its platform. Temu’s team curated the product from their source and put the best product they have on the platform. As a sister company of Pinduoduo –a huge supply chain that processed over 61 billion transactions in 2021, Temu is able to tap into more than 11 million PDD top-tier manufacturers. This is what makes Temu able to offer its customers a variety of products at a low cost. Being under the same wing as PDD also ensures Temu can collaborate with a top-tier logistics partner that helps them to ship thousands of products every day to its customers.
All products will be sent from the merchant’s facilities to Temu’s warehouse, and afterward, Temu will arrange for your product to be sent directly to your doorstep without any hassle. Though Temu will need to send the products from abroad, they create a competitive timeframe for the shipping process. Ensuring customers that it will only take around 7 – 15 days for the shipping time. Customers can also track their purchase delivery continuously, making sure of the current location of the products, as well as the prediction time for it to finally arrive.
Creating this customer-focused approach, including an on-time delivery pledge with a $5 added credit for any late shipping, shows that Temu is committed to providing its customers with only high-quality products and services. Temu is making efforts to give customers a positive experience. And giving extra shipping credit for late delivery is one of the means that Temu does to ensure that customers continue to have a positive overall experience.
Since two months after it launched, Temu has made a big name for itself among the other e-commerce platforms in the U.S. But with its newest pledge in on-time delivery, customers will flock to Temu’s platform even more –because the added value can help them to shop with more ease.
Get the same wonderful experience by shopping for your every need only at Temu. For new customers, Temu gives you 3 coupons for a 30% off discount along with free shipping without a minimum purchase! With Temu you can shop with ease by getting the best value for your money!
