Tag: Dunham

Unfortunately, the Alex Brummer story is all too familiar and follows a common pattern, says Dean Dunham.

What can you do if your holiday is wrecked? Consumer rights lawyer DEAN DUNHAM on how to make a claim and get compensation

By Merry
Slow broadband? Your provider should allow you to end your contract without penalties or, alternatively, allow you to continue the contract at a lower monthly cost, says Dean Dunham.

My broadband keeps cutting out – can I demand a discount from BT? Consumer rights lawyer Dean Dunham replies

By Merry
Second thoughts? Buying a car online qualifies as a distance sale, which means you have a 14-day cooling-off period, during which you can return the goods and demand a full refund.

My car purchase cooling-off period has been put on ice: Consumer rights lawyer DEAN DUNHAM replies

By Merry
Lost: A reader has yet to receive the dresses she bought from Shein, but the online store claims they were delivered.

Do I have to prove that the dresses I bought online were never delivered? Consumer rights lawyer DEAN DUNHAM replies

By Merry
Age Limit: Nationwide refuses to offer a long-standing customer a new mortgage deal on the grounds that it does not lend to customers over the age of 75.

Can my building society force me to pay off my mortgage when I turn 75? Consumer rights lawyer DEAN DUNHAM replies

By Merry
Heat wave: A reader wonders whether to postpone a family holiday in Greece because she is worried about high temperatures and the risk of forest fires

Can I cancel my vacation in Greece if it is too hot there? Consumer rights attorney DEAN DUNHAM responds

By Merry
Pressure: Energy company Eon says customers now have the

DEAN DUNHAM: Is it really a ‘legal obligation’ to install a smart meter?

By Merry
Off: One reader paid £5,300 to have double glazing installed, but was left with issues including missing mouldings, missing openers and misaligned windows (archive image)

DEAN DUNHAM: Can I force a double glazing company to repair defective windows?

By Merry
Overpaid: OVO seems unwilling to refund a reader's £350 credit - claiming it must have the value of three monthly direct debits in it at all times

DEAN DUNHAM: Can my energy company refuse to refund credit?

By Merry
A Sober Birthday: On Monday morning, Lena Dunham posted a touching Instagram post celebrating five years of sobriety.

Lena Dunham celebrates five years of sobriety after being addicted to prescription pills

By Jacky
Register Lost your password?