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Economy

DEAN DUNHAM: Can I get money back for hotel room that’s nothing like the pictures on website?

DEAN DUNHAM: Can I get money back for a hotel room that...
Economy

DEAN DUNHAM: Dry cleaner shrank my jumper – then went bust. How do I get a refund?

DEAN DUNHAM: The dry cleaners shrank my sweater and then went out...
Economy

DEAN DUNHAM: Must I pay tax and import duties if I buy goods from EU sites?

DEAN DUNHAM: Do I have to pay taxes and import duties if...
Economy

Can a car with only ‘one previous owner’ really have changed hands multiple times? Consumer rights lawyer DEAN DUNHAM replies

Is it possible for a car with only "one previous owner" to...
Economy

What can you do if your holiday is wrecked? Consumer rights lawyer DEAN DUNHAM on how to make a claim and get compensation

Unfortunately, Alex Brummer's story is all too familiar and follows a common pattern.The rental agent takes no responsibility for problems and instead turns you...
Economy

My broadband keeps cutting out – can I demand a discount from BT? Consumer rights lawyer Dean Dunham replies

My broadband keeps dropping out. Can I claim a discount from...
Economy

My car purchase cooling-off period has been put on ice: Consumer rights lawyer DEAN DUNHAM replies

The cooling off period on my car purchase has been frozen: consumer...
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