Taco Bell customers are used to missing menu items. The brand is known for its strategy of periodically retire and restore popular menu items keep things fresh. For example, the chain stopped serving the fan favorite Mexican pizza last November, regardless of iconic status, while their viral Nacho Fries will appear for the seventh time soon on the menu in just four years.
But customers have been noticing a different kind of menu shakeup lately: shortages of essential ingredients. Social media platforms have been buzzing lately with stories of Taco Bell locations running out of basic necessities. fans took to Twitter to complain about nationwide shortages of beef, chicken and 10-inch tortillas on the chain a few weeks ago.
Currently it sounds like the hot and mild sauces are harder to come by.
The observations are similar on Reddit. A member of the Taco Bell subreddit, who had tried to order several burritos, says they were turned down because of a shortage of tortillas, tomatoes, and lettuce — “everything…fresh,” according to the employee they spoke to.
Meanwhile, Taco Bell employees share stories late or incomplete deliveries, with some locations starting to close shop early as essential ingredients run out. A customer observed that their Taco Bell began closing earlier, at 11 p.m., while a Taco Bell employee confirmed in next thread that locations have indeed closed prematurely due to a lack of basic ingredients.
It’s worth noting that Taco Bell has a very active online fan community (so much so that one fan started a topic about it), so that the complaints about ingredient shortages could be blown out of proportion. In fact, global shortages of essential ingredients have been caused by bottlenecks in supply channels many fast food chains affected and Taco Bell’s experience with those shortages may seem more extreme due to the sheer volume of complaints online.
In any case, Taco Bell has officially come to the fore by acknowledging the spotty ingredient inventory on its website. “Sorry if we can’t feed your current desire,” the announcement reads. “Due to national ingredient shortages and delivery delays, some items may run out.” The company did not immediately respond to our request for comment.
The shortages couldn’t have come at a worse time for Taco Bell, which he could get into trouble for any day now over three hundred million free tacos, as part of the recent NBA Comebacks promotion deal. However, with any luck, the Bucks and the Suns will stay on track and Taco Bell will dodge what could easily become a huge pressure on the supply chain.
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