- ANZ suffers blackout on Christmas Eve
- ‘Intermittent issues’ reported in the app
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ANZ is among several banks that have been hit by an outage, with some customers experiencing problems accessing their online accounts.
The Big Four bank confirmed that “intermittent issues” had been reported with its goMoney app and internet banking services in New Zealand.
An ANZ spokesperson apologized for the inconvenience and said the bank was working quickly to resolve the issue.
Bendigo Bank has also been affected in Australia as customers struggle to access the phone app and e-banking services.
“We are aware that our app and e-banking are currently unavailable,” a bank spokeswoman said.
“Our teams are working to restore service as soon as possible.”
Social media users were outraged.
“Bendigo Bank ruined Christmas,” one wrote.
Another added: ‘Pathetic!’
“This is happening more and more with the Bendigo Bank app,” a third added.
ANZ suffered an outage and some customers experienced problems accessing their online accounts (file image)
Others said they are considering taking their businesses elsewhere, as the issue has affected them several times before.
The technological problem has left many customers in rural communities unable to access essential banking services.
“I’m in a rural town where they don’t have a (branch) so I’m stuck,” one person wrote.
Others said they had difficulty paying for fuel at a local arbor.
Some said the issue could derail planned festivities and family gatherings ahead of Christmas Day on Wednesday.
“If I don’t make the trip to the city soon there will be no Christmas lunch in this house,” one angry person wrote.
More to come.