As long as there is gambling going around, there will always be a way for someone to take advantage of others. Sometimes, it is a player looking to have an unfair advantage over other players. Sometimes, it can also be the one facilitating the games who are looking to have an unfair mechanism to put the bettors at a huge disadvantage. Regardless of how it is done, it is still cheating. There had been countless cases of players getting caught cheating. However, did you know that there are also many cases of the casinos themselves doing the shady work? Yes, there are online casino malpractices that can be damaging to you and your bankroll.
So, in comparing online casinos, it is important to look up if there are any shady gimmicks that they are known to be doing, among other things. While comparing game rosters, the RTP, the game developers, and other things are just as important, making sure that you would not be duped out of your money because of cheating is far more important, if not the most essential thing to ensure.
With that in mind, here are some of the most common online casino malpractices that you must be aware of–and run away from at all cost.
As you may already know, RNG, or random number generator, is the algorithm that is mainly responsible for randomizing the results of each online casino game. From online slots, roulette, the rolling of a dice, the shuffling of a card–all these things are randomized through RNG.
Can RNG be rigged? Technically, it can’t be bypassed, at least not as simple as it may seem. A real and secure RNG has other security measures, aside from encryption, that prevent it from being overridden and exploited. On the other hand, an online casino that would cheat you would not use real RNG but would instead use a rigged software that can be controlled to either make someone win or lose. This way, the online casino can decide when to make someone lose, and when to make someone win a game.
There is s difference between strategic and cunning marketing and outright false advertising. It is already a common practice even for established online casinos to try to “hide” the complete details of a freebie or promotional offer that they are running, burying deep within the fine print of the terms and conditions that players would–most of the time–just blindly agree on.
However, there is such a thing as direct and outright false advertising. This is when an online casino promises something that is not delivered or is delivered differently than what was expected of the customers. For example, advertising that you can win up to $10,000 with a no deposit free play, only to discover that there is an impossible wagering requirement for the freebie–which is not disclosed beforehand.
Poor (or non-existing) customer service
Although this may not be direct “cheating,” but having poor, barely accessible, or sometimes even totally non-existent customer service is the same as cheating customers.
When there is no customer service, players are left on their own if there happens to be a technical problem that they encounter. In this situation, they sometimes end up losing some money. Sometimes, even huge amounts.
Do all online casinos cheat?
No, not all online casinos cheat. This is why you need to make sure that you play only on licensed and registered sites, as they are very unlikely to cheat since they have a reputation and business that would be damaged if they are caught cheating their customers.