Mother was stranded in 37 degrees of heat when the moneyless welfare card system crashed and thousands left without cash

A mother was stranded along the side of the road with her five children in 37 degrees of heat because Australia's cashless welfare card system crashed.

Dakota Rayne claimed that her card was refused for the first time when she tried to buy diapers and a formula for her son and then prevented her from repairing her broken car.

She was then left in Kalgoorlie, a town in Western Australia, located 595 km northeast of Perth, without the ability to pay the $ 150 to repair her car.

Dakota Rayne claimed that her card was refused for the first time when she tried to buy diapers and a formula for her son and then prevented her from repairing her broken car. The mother was then left in Kalgoorlie, a town in Western Australia at 595 km east-northeast of Perth, without the ability to pay the $ 150 to repair her car.

Dakota Rayne claimed that her card was refused for the first time when she tried to buy diapers and a formula for her son, and then prevented her from repairing her broken car.

A mother was stranded along the side of the road with her five children in 37 degrees of heat because the cashless welfare card system of Australia crashed

A mother was stranded along the side of the road with her five children in 37 degrees of heat because the cashless welfare card system of Australia crashed

A mother was stranded along the side of the road with her five children in 37 degrees of heat because the cashless welfare card system of Australia crashed

So now I'm stuck with 5 children at 37 ℃, no money, no card to work, I've let it stick to this card making me feel like second-class citizens, & # 39; said Rayne.

Mrs. Ryane is one of more than 5,000 people who did not have access to their welfare money when the system went down on Tuesday.

Indue, who manages the system on the basis of a government contract, confirmed the fault and apologized for any inconvenience.

The company said that the & # 39; temporary disruption & # 39; around 7 pm AEDT started and lasted until the next morning.

& # 39; The company immediately implemented its investigation and recovery procedures and the services were fully recovered the next morning, & # 39; he said.

& # 39; The company continues to monitor the service closely. & # 39;

Numerous benefit recipients in areas that tried the cashless cards, however, claimed that they continue to have problems for days afterwards.

Peter Carey was one of the thousands who did not have access to his Indue online account and money.

Indue, who manages the system on the basis of a government contract, confirmed the fault and apologized for any inconvenience

Indue, who manages the system on the basis of a government contract, confirmed the fault and apologized for any inconvenience

Indue, who manages the system on the basis of a government contract, confirmed the fault and apologized for any inconvenience

The mother was then left in Kalgoorlie, a town in Western Australia, located 595 km northeast of Perth, without the ability to pay the $ 150 to repair her car

The mother was then left in Kalgoorlie, a town in Western Australia, located 595 km northeast of Perth, without the ability to pay the $ 150 to repair her car

The mother was then left in Kalgoorlie, a town in Western Australia, located 595 km northeast of Perth, without the ability to pay the $ 150 to repair her car

& # 39; I just tried to log in to my online account and still no joy this morning. It seems that there is another wasted morning on the phone to get help, & # 39; he posted on Facebook.

Lee Grubb Whitchurch also dropped his card while he ordered dinner one night, but let him work the next day.

The next day, Mr. Whitchurch went for lunch, and again the card refused on the card despite a balance of more than $ 500.

& # 39; I still have access to my account online, but not & # 39; MY MONEY & # 39; at the point of sale in all stores, & # 39; he said.

Hundreds of reports have been made since Tuesday about the failure of apps and the transaction with the point of sale is falling.

There are also verified reports from Indue that remove money from private accounts.

Lee Grubb Whitchurch also dropped his card while he ordered dinner one night, but let him work the next day

Lee Grubb Whitchurch also dropped his card while he ordered dinner one night, but let him work the next day

Lee Grubb Whitchurch also dropped his card while he ordered dinner one night, but let him work the next day

Kathryn Wilkes, an advocate for the elimination of the moneyless welfare card, said she can not believe that Indue is able to withdraw money from private accounts.

& # 39; How is this company able to withdraw money from private accounts without the account holder's signature? & # 39; she asked.

Facebook community The Say NO Seven revealed that Indue is not a signatory to the ePayments Code and takes money from private bank accounts.

An anonymous person claimed that they had deposited money into their private account, but it was removed by Indue the next day without permission.

Hundreds of reports have been made since Tuesday about the failure of apps and the transaction with the point of sale is falling

Hundreds of reports have been made since Tuesday about the failure of apps and the transaction with the point of sale is falling

Hundreds of reports have been made since Tuesday about the failure of apps and the transaction with the point of sale is falling

Thousands of people go to Facebook to express their indignation about the moneyless welfare card system.

& # 39; That card must be stopped. It is not good at all, everyone must be able to control their own money. Sometimes everyone needs money to pay everything, "wrote a user.

& # 39; If they get away with this, people should keep a separate account for their own personal use and leave centrelink anywhere in the neighborhood, & # 39; said another user.

& # 39; This inability for several thousand vulnerable people in three different areas to access their own money is a disgrace, "another noted.

Do you imagine that it happens to customers of a real bank? The indignation would be felt throughout the country. But it only affects people who receive social security benefits, so it's not a problem that someone cares about. & # 39;

.