A communications expert has revealed the five simple phrases that sophisticated people use to stand out and succeed.
According to Jessica Chen, who trains professionals on how to use language to get ahead, an employee doesn’t need to speak loudly to get people’s attention.
“It’s not about being assertive, dominant or aggressive if that’s not your style,” Chen said.
“It’s about being intentional and smart so that when you do speak up, people will listen to you,” he wrote in his essay for CNBC.
According to expert Jessica Chen, the first simple phrase someone can say to sound intelligent is, “I understand what you’re saying.”
The second valuable statement Chen (pictured) urged people to use is: “I’m excited about this.”
The first simple phrase someone can say to sound intelligent and thoughtful is, “I understand what you’re saying.”
Chen explained that “brilliant communicators know that in order for people to listen to them and their ideas, they first have to make others feel heard.”
Instead of interrupting a coworker in a meeting with something you want to say, the communications expert urges people to “listen carefully and wait for them to finish speaking.”
By beginning what you want to say with the phrase, “I understand what you’re saying,” you’re showing the other person that you “are acknowledging them and their thoughts, even if you have an opposing point of view.”
The second valuable statement Chen urged people to use is, “I’m excited about this.”
The third special phrase that the experienced communicator said can lead to success is “This is the new thing.”
According to the communications genius, it is vital to connect with people on an emotional level, rather than a purely rational one.
“To be a smart communicator, tap into emotions and incorporate stories into your speeches,” Chen said.
To accomplish this, people can use words like “enthusiastic” and “excited” to get support.
For the phrase to have full effect, Chen urged people to accompany it with raised eyebrows or a smile.
The third special phrase that the experienced communicator said can lead to success is “This is the new thing.”
Chen wrote: “One of the most important things you can do at work is to ask for what you want. Another is to strategically nudge to make sure you get a response.”
The communications authority revealed that the fourth key phrase to get ahead is ‘Back then’
While most people start their follow-ups with, “Hey, follow-up here,” successful people make sure to include new information when they pick up on something.
Chen offered an example: “Since our last conversation, when I introduced project X, I found some interesting data that supports my hypothesis about Y. Here’s what’s new.”
By including this additional information, you can move the conversation forward.
The fourth key phrase to get ahead is “back then.”
According to the communications expert, it is important to use phrases like “back then” to talk about past achievements.
As Chen noted, talking about past successes “can open up new opportunities.”
To avoid appearing like a braggart, the skilled communicator recommended that people use contrasts that highlight “the progress they have made and the impact they have had.”
The last essential phrase that smart and successful people use is “Thank you for…”
The last essential phrase that smart and successful people use is “Thank you for…”
Chen revealed that smart communicators understand that it’s not enough to thank those who help them. They are also specific about why they are grateful.
‘Being specific can magnify your appreciation, make our gratitude feel more authentic, and uplift the other person.’
“It leaves a positive impression and may make them more inclined to repeat that helpful action.”
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