A young woman who cleans hoarders’ homes for a living has provided a glimpse into what she sees every day.
Charlotte Bosanquet, founder of Care Cleaning Services in Sydney, said the first time she stepped into a hoarders flat six months ago was “overwhelming”.
But over time, she realizes the true sadness behind how the mess piles up in the first place – and how she tackles the huge job.
“The first time I cleaned a hoarder’s house, it was extremely exhausting, but the most rewarding thing I’ve ever accomplished. Being able to help people who feel like there is no way out is the best feeling in the world. You just have to put your head down and go for it,” Charlotte told FEMAIL.
Charlotte Bosanquet, founder of Care Cleaning Services in Sydney, (pictured) cleans hoarders’ homes for a living
“It’s so easy to assume why someone’s home is the way it is, but there are so many factors that contribute to a hoarder’s home,” the 20-year-old said on TikTok.
“Mental health plays an important role in the cleanliness of one’s home, so think about what you say before commenting.”
Videos shared on TikTok show exactly what Charlotte sees when she enters a house and what it looks like when she’s done cleaning.
‘I started the company about a year ago when I was still at university. It was meant to be a small side business to make some extra money as I was living away from home, but once I started and saw the need for cleaners in Sydney I knew I had a passion for it and had to make the business bigger. said Charlotte to FEMAIL.
“I got into the industry making as many contacts as possible for advertising and publicizing my company name and just giving myself no choice but to make it happen!”
Videos shared on TikTok show exactly what Charlotte sees when she enters a house and what it looks like when she’s done cleaning
The work itself is intensive and Charlotte starts her day with a double shot of espresso. Getting the work done can take anywhere from two to six hours.
Because of the sheer amount of work involved in getting the job done, Charlottetold said Mommy she charged anywhere from “$5,000 to sometimes $20,000 or more” to clean a hoarder’s property.
After arriving at the property, she first maps out all the areas to evaluate what needs to be done, and then starts removing all the rubbish – which is a time consuming process.
“I put on some gloves, use heavy-duty garbage bags so they don’t start brooding and tearing in the middle of the elevator,” she said in a video.
Charlotte usually encounters everything from rotten fruits and vegetables to cardboard boxes, overflowing leaky garbage bags and dirty dishes.
She then cleans up and organizes the space she is cleaning. Sometimes Charlotte also has to wash piles of dirty dishes.
Sometimes Charlotte also cleans the walls, tidying up the laundry and bathroom, and tidying up dirty clothes piled on the floor.
Because of the sheer amount of work it took to get the job done, Charlotte told Mamamia she charged anywhere from “$5,000 to sometimes $20,000 or more” to clean a hoarder’s property
“It’s so easy to assume why someone’s home is the way it is, but there are so many factors that contribute to a hoarder’s home,” the 20-year-old said on TikTok
At the end of the day, Charlotte and her team work to improve their clients’ lives rather than change their habits.
She’s even worked on holidays at times, because she knew if she hadn’t, the mess would have gotten “out of control” for some.
Charlotte employs nine people for her business that once started as a hobby.
Previously, she revealed how much she earns every week.
Without working more than five hours a day, Charlotte brings home about $3,745 a week. In one day, she earned $1,000 for three hours of work.
Earlier, Charlotte said she earns $3745 in a week. She brought in $1000 in a day and never worked more than five hours in one day
Charlotte employs nine people for her business that once started as a hobby
Despite being praised for her transparency, the attention the video received meant Charlotte was forced to hit back at trolls who accused her of overcharging customers or lying about how much she makes.
“How much do I earn in a week as a 20-year-old cleaning company owner,” she said on TikTok.
On Monday, Charlotte earned $630 for five hours of work. She then said she made $470 for four hours of work on Tuesday. The cleaner worked from 9 a.m. to 11:30 a.m. on Wednesdays, earning $600 for the two and a half hours.
The next day, she brought home another $600 for four and a half hours. She worked Friday from 10 a.m. to 2 p.m. on her laptop for $500.
The average cleaner’s salary is $1,066 a week, an amount the young cleaner earned in just three hours a day.
How much does Charlotte work and earn in a week?
Monday: 10am – 3pm ($630)
Tuesday: 9am – 12pm ($470)
Wednesday: 9am to 11:30am ($600)
Thursday: 7am – 11:30am ($600)
Friday: 10am to 2pm ($500)
Sunday: 11am – 2pm ($1000)
(Source: Care Cleaning Services Sydney)