Artificial intelligence and face scan technology are used for the first time in UK job interviews to identify the best candidates
- HireVue software has already been used for 100,000 interviews in the UK
- Claims to improve the quality of the company by 88% and the diversity by 55%
- Academics have warned that face analysis or AI software & # 39; biases & # 39; could have
Artificial intelligence and face analysis software is used for the first time in job interviews in the UK because companies are turning to technology to find the best candidates.
The software, developed by the American company HireVue, analyzes language and tone and records the facial expressions of candidates when answering questions on video, the Telegraph reported.
It has already been adopted by 700 companies around the world, including Hilton, Unilever, Urban Outfitters and Vodafone, and so far has hosted more than 100,000 UK interviews.
HireVue claims to increase the quality of a company by 88 percent, the diversity by 55 percent and to fulfill the roles in a company 90 percent faster.
Artificial intelligence and face analysis software is used for the first time in job interviews in the UK (Photo: HireVue software)
This is done by using algorithms to evaluate the applicant's video for 15 minutes based on 25,000 data collected from previous & # 39; successful & # 39; recruitments.
But academics have warned that facial analysis or AI software & # 39; bias & # 39; could have caused talented candidates who & # 39; good at their work & # 39; would be excluded.
Anna Cox, professor of human-computer interaction at University College London, said: & # 39; It's going to be preferred by people who are good at conducting interviews on video and each dataset will contain bias that excludes people who are actually good at his work & # 39 ;.
Griff Ferris, legal and policy officer for Big Brother Watch, added that the & # 39; faceless artificial intelligence system & # 39; & # 39; cold implications & # 39; can have for job seekers.
HireVue claims to increase the quality of a company by 88 percent, the diversity by 55 percent and to fulfill the roles in a company 90 percent faster
The software uses algorithms to evaluate an applicant's 15-minute video based on 25,000 data collected from previous & # 39; successful & # 39; recruitments
He said: & # 39; As with many of these systems, unless the algorithm is trained on a highly diverse dataset, there is a very high chance that it can be influenced in a certain way, thereby unfairly excluding candidates with certain backgrounds. and discriminated against. & # 39;
Loren Larsen, chief technology officer at Hirevue, said the algorithm used by the software assesses the candidate's language, tone of voice and facial expressions.
It is said to analyze expressions such as lip tightening, frowned eyebrows, smiles and eye widening during a candidate's video interview.
He said: & # 39; There are 350-like functions that we look at in language: do you use passive or active words? Are you talking about & # 39; I & # 39; or & # 39; we & # 39 ;? If someone speaks very slowly, you probably won't stay on the phone to buy something from him. & # 39;
Academics have warned that facial analysis or AI software & # 39; bias & # 39; could have caused talented candidates who & # 39; good at their work & # 39; would be excluded
Mr. Larsen added that he much preferred & # 39; are & # 39; first screening with an algorithm & # 39; would have that & # 39; treat him fairly & # 39; then one that depends on & # 39; how tired the recruiter is & # 39 ;.
According to their website HireVue is available in more than 30 languages and has hosted more than 10 million on-demand interviews and one million reviews worldwide.
The HireVue OnDemand video software, they said, reduces the need for companies to synchronize & # 39; candidates & calendars & # 39; s, allowing companies to spend more time & # 39; to decide among the best candidates & # 39; 39 ;.
MailOnline has contacted HireVue for comments.
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