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LNER has become the first train operator in the UK to offer free menstrual products to customers on its trains, stations and offices.
Pioneering a new era of inclusiveness and accessibility, LNER (London North Eastern Railway) strives to provide a discreet and convenient service that allows passengers in need to request period products while traveling.
The groundbreaking initiative comes as a new study reveals that one in five people (22%) have experienced a period where they needed menstrual products for themselves or someone else, but were unable to access them .
About half were traveling on public transport at the time, and of those who needed access during their trip, 57% took the train.
Having recognized the importance of meeting the menstrual hygiene needs of travelers, LNER says it has ensured that its passengers can now access the products with ease and discretion.
LNER has become the first train operator in the UK to offer free menstrual products to customers on its trains, stations and offices.
LNER customer toilets on board and in first class lounges will also display distinct stickers informing passengers that eco-friendly TOTM organic menstrual products are available.
Those wishing to request a sanitary napkin or tampon can request one directly from a member of the team or order a “Friend Package” via the train company’s catering service.
Alternatively, those who wish to request products inaudibly can do so using a QR code directly from their phone.
LNER staff will then discreetly deliver the product directly to the customer at their headquarters.
Gill McKay, Train Delivery Manager at LNER, who has been involved with Package for a Friend since its inception, said: “We are incredibly proud to offer free TOTM period products to customers and colleagues.
“Customer feedback, backed by research, has highlighted the inconvenience that can be felt by not having access to menstrual products.”
She added: “We believe everyone should be able to travel confidently and comfortably and providing free, eco-friendly products to everyone who needs them is just one of the ways we can help. our support, help the planet and eliminate barriers and stigma.”
Kiley Yale, who leads TOTM’s Period Positive Workplace program, added: “We developed our pioneering corporate program with the goal of making menstrual products widely available, so no one has to deal with the stressful situation to find yourself caught off guard without tampons or sanitary napkins.
Customers can request vintage TOTM products directly from a member of the LNER team or order a ‘Friend Package’ via the train operator’s catering service (stock image used).
“We are really pleased to be working with LNER to champion period comfort, well-being and dignity in their trains, stations and offices.”
It comes as MailOnline recently revealed the cost of periods around the world, ranging from zero dollars for some women in Europe to several thousand for others in Asia.
An analysis by Health information looked at the price of the most commonly used menstrual product — a sanitary napkin — and found wide gaps between more than two dozen countries.
The cost of periods is highest in the UAE, where women will pay 23 cents (£0.83) per pad and $68 (£53) per year, for a total of $2,668 (£2,087) in course of their lives.