It’s been a long time since I’ve personally ordered from Starbucks, but today, I thought the streak was broken when my iPhone vibrated with a cheery “Your order is ready!” notification.
But wait a minute, I didn’t ask for anything!
I took to social media and quickly discovered that many other people were getting the same message coming from their Starbucks app.
Starbucks now shares that the notification was a mistake. “Earlier today, a Starbucks app push notification was sent as an error, customers were not charged for an order if one was not placed,” it read. company statement sent to Well-informed person. The company says it was due to the app experiencing a partial outage.
Also, there’s a break in the pre-order and pay feature, so Starbucks is inviting customers to checkout and drive-thru. Some customers on Twitter were concerned that their Starbucks app was being hacked, noting that they could no longer access their order history.
Other users recalled that Starbucks has made strange notifications before. Last March, the company accidentally sent a test message reading “Hello test1 from Seank,” which appeared to have been sent only to iPhone users.
So far, it looks like Android users have once again been spared the Starbucks cyber scares. For some users who open the iOS app, they get error messages like “We’re cleaning up a big spill.” Hopefully, it’s not a venti-sized one.