‘How is it still so bad?’: Wrexham fans embark on the pre-order process for their new home kit… as ‘shameful’ scalpers advertise the £55 shirts for £180 on websites resale
- Wrexham launched a pre-order process for the club’s new home kit on Monday
- Fans complained as scalpers started advertising shirts on resale websites
- Interest in the Welsh side has exploded under the club’s Hollywood owners
Wrexham fans have kicked off the pre-order process for the club’s new home kit, with supporters expressing their frustration at scalpers advertising the £55 shirts for up to £180 on resale websites.
The Welsh club, owned by Hollywood stars Ryan Reynolds and Rob McElhenney, unveiled the home shirt for their EFL return on Monday and started taking pre-orders.
Fans have complained of long waits to order the shirts online, with the club’s shop website collapsing amid high demand.
Wrexham supporters have also expressed concern that they have been charged for multiple orders, despite being told their order has not been processed.
“The banking app is currently telling me I have $776.58 pending…that’s because the site keeps crashing and told me my order never went through,” one fan tweeted.
Wrexham have started a pre-order process for their new home kit ahead of their return to the EFL
Fans complained when club shop website crashed and resulted in multiple charges for orders
Wrexham have acknowledged the delays faced by supporters in pre-ordering the kit
“I really hope this can be sorted out quickly once the dust settles.”
Wrexham had limited fans to a maximum of four shirts per order, but their website struggled to keep up with demand for the shirts.
“Please note that we are aware of the delays to the shop website and are working on it,” Wrexham’s Twitter account wrote.
“Rest assured that orders are on their way, albeit with some delays, and shirts are in stock. Sorry to bother you.’
Fans have also denounced ‘shameful’ scalpers online who sought to cash in on interest in the Red Dragons as the club’s profile has exploded internationally under their Hollywood owners.
Home shirts have been advertised on resale websites for up to £180, although the most expensive shirt in the club shop is priced at £55.
“Real fans are missing out while scalpers make a quick buck,” one fan tweeted.
“Until the club can keep up with the demand and deliver a shopping experience that actually works, it’s only going to keep happening. How is it still so bad?
Fans expressed frustration after home shirts started popping up on resale websites
The home shirts have been advertised on resale websites for £180 amid huge interest in Wrexham
Interest in Wrexham has skyrocketed since Ryan Reynolds and Rob McElhenney became co-owners
“They should have staggered pre-orders, subscriptions, subscriptions, everyone,” another fan wrote. “It wouldn’t have made a huge difference, but it would have limited some of it.”
Wrexham’s Macron kits include their shirt-front sponsors United Airlines, with Reynolds and McElhenney unveiling the US carrier as backing last week.
The Disney+ docu-series “Welcome to Wrexham” which followed the club’s journey through its first campaign after the takeover helped the team gain widespread recognition in the United States.
Wrexham were promoted to League Two after finishing top of the National League with a record 111 points.
The Welsh club are seen as a likely challenger for promotion to League Two as they return to the EFL after a 15-year absence.