Apple Music and App Store back online after brief global outage — services that brought the tech giant more than $80 billion in revenue last year
- iOS users are reporting problems with Apple Music and the App Store
- The outage turned out to be worldwide, but the number of affected users was not yet clear
Apple Music and the App Store were down due to a brief outage that affected hundreds of thousands of users worldwide.
While users couldn’t listen to their favorite songs or download new apps, these two services are key to Apple’s revenue — and it’s not clear how much the tech giant lost when they were down for about 45 minutes.
CNBC estimates that Apple generated up to $85 billion in App Store revenue last year, while Apple Music brought in more than $8 billion.
DownDetector showed that the issues started around 2PM ET, but appeared to be back online around 2:50PM ET – some users may still be experiencing issues.
Apple’s service page showed no system health issues, but people flocked to Twitter to share their frustrations with the features not working properly.
Apple Music and the App Store were down due to a brief outage that affected hundreds of thousands of users worldwide
DownDetector showed reports of flooding from various countries, from Canada to Spain and China.
The UK was one of the countries affected by the outage, with problems reported in New York City, Los Angeles and other major US cities.
DownDetectors showed more than 3,000 problem reports as of 2:22 PM ET.
Affected users received an “Unable to connect now” error when loading or searching for content in some Apple apps.
Many iOS users flocked to Twitter to see if others were experiencing the same issues.
Tommy Rugiada shared that Monday was his first time with Apple Music and the service went down.
While others thought the problem was with their own Wi-Fi, they realized the apps had been hit by a glitch.
DownDetector shows 92 percent of the problems connecting to the link server, seven percent of the website, and just under two percent of users unable to log in.
Apple rarely runs into problems, but lately the tech giant’s services have seemed faltering.
Last month, the Weather app crashed for the second time in 48 hours.
Instead of displaying live forecasts, the app displayed a blank screen showing the locations selected by users.
While the System Status site for Apple didn’t report any issues, many users shared the outage on Twitter — which seems to be the same for Monday’s issues.