Small business owner bursts into tears after receiving a vile email from a vegan ‘Karen’ who wondered why she got FREE lollipops with her online order when she can’t even eat them
- Gold Coast business owner Carissa Collins shocked after email from customer
- The customer could not appreciate some free lollipops with her beauty care order
- Ms Collins went to TikTok after reading nasty email from a disgruntled ‘Karen’
A small business owner was moved to tears after receiving an aggressive email from a vegan ‘Karen’ who wondered why she was receiving it free lollipops with her online beauty order.
Go to TikTok, TLC body Founder Carissa Collins, who lives on the Gold Coast, Queensland, recalled her discouraging experience with the female customer on Thursday.
“Oh my gosh… normally emails like this wouldn’t reach me too much,” Ms. Collins said in the clip. “But today was a day… I literally just got an email from a customer complaining that I gave them a lollipop.
“A damn lollipop in their order. Honestly, the way this email was worded, it was almost like I stabbed them or something.”
Gold Coast business owner Carissa Collins (pictured) was left in tears after an aggressive email from a ‘Karen’ who wondered why she got a free set of lollipops with her online beauty order on Thursday
A sampling of the email (pictured) in which the customer wonders why she got “sugar junk” with a beauty product she bought online
Ms Collins shared a screenshot of the vile email in which the irate customer says she will “not buy any more products because she can’t trust her word.”
She goes on to ask what Ms. Collins could have gained by “sending someone some sugary junk” before adding “if they (lollipops) were vegan I would at least have appreciated the thought.”
Most conventional lollipops are produced with gelatin – which is made from animal protein – and is not suitable for vegans to eat.
A shocked Ms. Collins asked her followers ‘when was it okay to talk to people like that…what the hell. I try to do something nice by giving free gifts with orders.
“If you don’t like a lollipop, don’t eat it.”
The rogue candies that Mrs. Collins had ordered were the popular gummy candies Haribo Goldbears.
The exaggerated email shocked many online with Ms Collins humbled by the response and kind words of many of her supporters.
“I had a stressful day, so I took the email very personally,” she told Daily Mail Australia. “It’s also the first negative email I’ve received like this.
‘I really appreciated the reactions online, I was honestly impressed.
“I won’t stop throwing free lollipops with my products either, I think it’s a nice touch… I think the woman was having a bad day.”
Shocked Gold Coast business owner Carissa Collins (pictured) shared a negative email from a customer in a TikTok video, which has racked up more than 150,000 views