The number of robots sold is increasing day by day to restaurants, so will they replace waiters soon?
The number of robots sold to restaurants and cafes has increased in recent years, and tens of thousands of them have been placed in various areas of service, such as delivery, packaging or Order of goods in storesespecially in Western countries and China.
The use of this technology was mainly in response to a problem of labor shortage in this sector, according to a report by the American Associated Press.
An official in an American school says that using a robot to serve food to students has reduced the burden of work on staff and other waiters and has proven effective.
While the question arises about the extent to which people are able and willing to abandon waiters with the spread of this technology, others say that robot waiters will not be able to replace humans before a long time.
The robots that work in restaurants cannot take orders yet, due to their accuracy and complexity. In addition, she faces simple practical challenges, such as stairs in a restaurant, which she cannot climb as a human being.
There are other challenges that robots may never be able to cope with either, because restaurants, in general, are a chaotic place, and organizing or automating them in a way that achieves positive results is very difficult, according to experts.
However, the number of robots sold is increasing day by day because it is a profitable investment for business owners.
American company Bear Robotics, which launched its services on the market in 2021 at the height of the Covid-19 pandemic, says it will have deployed more than 10,000 robots in 44 US states by the end of 2023.
As for the Chinese company Pudu Robotics, which was established in 2016, it says that it has deployed 56,000 robots around the world to provide this type of service.
Experts believe that restaurants that have a chain (meaning that it is a large and profitable institution) are looking for automation of their services and are more willing than small and “craft” restaurants to receive this type of technology, especially since it is less expensive in the long run.
For example, in a Michigan restaurant in the United States, a Chinese restaurant introduced a robot to service for the first time in the summer of 2021. That technology at that time cost him $15,000, while an employee costs him $5 to $6,000 per month.
