A fashion-loving influencer is one of many travelers stranded in France due to Microsoft’s global service outage caused by a CrowdStrike bug.
Brigette Pheloung confirmed her dilemma in a TikTok video She posted this morning showing the chaos at the airport.
She managed to get on her plane, but the wealthy influencer in first class asked TikTok users if they thought she would “take off” in a video update.
Brigette, who currently lives in New York, has been in Saint Tropez with her twin sister, Danielle, since earlier this week.
Danielle was also in the video update and, like her sister, was stuck in first class on her Delta flight.
Brigette Pheloung confirmed that she and her sister Danielle are two of the thousands of passengers affected by Microsoft’s recent service outage in a TikTok video this morning.
The Pheloung sisters participated in a Tory Burch photo shoot during their trip to Saint Tropez.
They also spent time in the water with Millane Friesen and Chiara King, and attended a Tory Burch event at Nikki Beach Saint Tropez.
The couple had planned to fly home today before the blackout, which has grounded flights in the United States and caused global aviation chaos.
Delta, along with American and United Airlines, have ordered a “global grounding,” according to representative Eric Swalwell.
Although the Pheloung sisters’ plane was grounded, the Paris airport authority said in a statement that the disruption did not affect its computer systems.
The issue was caused by a flaw in CrowdStrike’s Falcon Sensor software update, which scans connections to and from the internet to determine if any malicious behavior occurred.
“This is not a security incident or cyber attack. The issue has been identified, isolated and a fix has been implemented,” CrowdStrike said in a statement.
‘In addition, we recommend that organizations ensure they communicate with CrowdStrike representatives through official channels.’
It’s unclear whether Brigette and Danielle will return home today, but so far, more than 2,000 U.S. flights have been canceled due to the power outage.
The Pheloung sisters took part in a Tory Burch photo shoot during their trip to Saint Tropez after flying in earlier this week.
CrowdStrike CEO George Kurtz issued an apology six hours after the “blue screen of death.”
“We deeply regret the impact we’ve had on our customers, on travelers, on anyone who’s been affected by this, including our company,” Kurtz said in an interview with NBC’s Today.
He added that many of the affected customers are “rebooting” but that it could take time for some “who will not automatically recover.”
In addition to airports, the blackout has severely affected hospitals, media outlets, banks and various 911 services.
TikTok users who saw Brigette’s videos wished her a safe return to the United States, while others shared their alleged experience at the airport.
The Paris airport authority said in a statement that the disruption did not affect its computer systems.
The problem was due to a flaw in CrowdStrike’s Falcon Sensor software update. United Airlines ordered a “global grounding,” according to representative Eric Swalwell.
At least two TikTok users flying from European airports reported waiting for hours, one of them more than five.
“I’m supposed to leave Naples for Paris with a final destination of Washington, DC. They haven’t said anything yet but I hope this gets resolved soon,” wrote one TikTok user.
Others have suggested that Brigette “extend her stay” or fly to Portugal or Croatia.
One person wrote: “I’d like to get stuck in Europe. It’s always better to get stuck on a trip than to never travel at all.”