Verizon is down across the United States, leaving users unable to make phone calls, send text messages or browse the web.
Downdector, a site that monitors online outages, shows that the problems began around 8 a.m. ET with customers reporting that cell phone and Internet services are down.
This marks Verizon’s second outage in less than two weeks, with the last occurring on September 30.
Verizon is down throughout the United States, leaving users unable to make phone calls, send text messages, or browse the web.
Downdector cuts map shows that major cities like New York, Phoenix, Detroit and Chicago are experiencing problems.
About 69 percent of users cited issues with cell service, 21 percent reported issues with 5G Home Internet, and a small two percent of users said they have no signal.
Verizon customers have shared their frustration with X, with many posting: “Verizon is down again.”
One user jokes on the platform and shares: ‘Don’t worry, you paid your bill.’ Verizon is not working.
However, some customers are furious about another outage in less than two weeks.
‘This is becoming too common. Get it, Verizon, or I’m out,” one customer shared online.
While the cell phone giant has not acknowledged the outage, Verizon support is asking X users about the issues they are experiencing.
Downdector, a site that monitors online outages, shows that many of the problems come from major cities.
Gilbert, who works for Verizon, shared: ‘Oh wow! We are surprised to see you in this dilemma. We are here to help. Let’s gather more information. When did the problem start? What recent changes have you made? Who else is experiencing this problem? Apart from the messages, any other problems?
Verizon has more than 143 million users in the US, but the number affected by the outage is unknown.