Uber will reinforce the safety of passengers

Uber app.

Uber chief Dara Khosrowshahi said on Wednesday that the travel service set up by smartphones is strengthening safeguards for passengers and their personal information.

The features that will be added to the application in the coming months include "Ride Check", which uses location tracking already integrated into the service to detect when cars have stopped unexpectedly.

If a collision is suspected, the driver and passenger will receive a notice on their phones to request a courtesy trip or use the emergency call button in the application that was presented earlier this year.

"This technology can also signal irregularities in the journey beyond blockages that could, in some exceptional cases, indicate a greater security risk," Khosrowshahi said in a blog post.

"For example, if there is a long and unexpected stop during a trip, both the driver and the driver will receive a travel verification notification to ask if everything is OK."

Uber, which operates in 65 countries, has interrupted transportation in many places despite regulatory obstacles and resistance from taxi operators.

The company has been promoting a safety message first amid plans for an initial public offering of shares at the end of next year.

Stock Photo showing the Uber application on an iPad.


Khosrowshahi said the service will begin to leave collection and return addresses out of the drivers' travel history records, showing only general areas to avoid creating databases of sensitive locations, such as private addresses.

The service already allows drivers and passengers waiting to be picked up to communicate through the application without revealing their phone numbers. People can also request pick-ups at intersections instead of specific addresses.

"Uber has a responsibility to help keep people safe, and it's something we take seriously," Khosrowshahi said.

"We want you to have peace of mind every time you use Uber, and I hope these features make it clear that we have our backs."