Uber has forbidden all pilots from sending online recordings from their drivers after a St. Louis driver was arrested for live streaming of hundreds of trips without his customers being aware of it.
The ban came into effect in September and was confirmed on Wednesday at the local newspaper St. Louis Post-Dispatch.
St. Louis driver Jason Gargac, who works for Uber and Lyft, has streamed 700 of his attractions on the popular live streaming website Twitch under his username JustSmurf.
In those rides, the 32-year-old revealed the names, addresses and personal conversations of his riders, without knowing they were being livestreamed.
All the while, his online fans were busy reviewing and commenting on the conversations and appearance of the riders, often making sexual comments and mocking them, according to PCmag.
Uber has banned drivers from filming rides and placing them online after the St. Louis driver, Jason Gargac, 32 years old, was arrested for live streaming of hundreds of rides without his customers knowing
He livestreamed about 700 of his rides on Twitch under the name JustSmurf and said he did not violate the law because Missouri as a one-party consent rule on electronic communications
Gargac was permanently banned from Uber in July after his broadcast trips hit the headlines after a local newspaper reported his antics.
But he did not seem to be wrong with the recordings, especially because he did not surpass the law since Missouri has a one-party consent rule on electronic communications.
& # 39; I try to capture the natural interactions between myself and the passengers – what a Lyft and Uber ride actually is, & # 39 ;, he said in the St. Louis broadcast.
But his drivers do not feel at ease with the recordings.
& I feel violated. I am ashamed. We arrived at a Uber at two o'clock to be safe, and then I found out that everything I said in that car is online and people are watching me. It makes me sick, "said a female passenger from Gargac.
Uber has updated their driver's guidelines and banned them from broadcasting online videos from video's of riders. The ban came into force in September
& # 39; I try to capture the natural interactions between myself and the passengers – what a Lyft and Uber ride actually is & # 39 ;, said Gargac on his Uber recordings. He was banned in July
He informed his followers with the announcement that he would remove some of his videos after he had landed in hot water to broadcast his drivers.
After the Gargac ban, the user said they would investigate its policy. On Wednesday it was confirmed that the ride-sharing app officially changed its guidelines for drivers of riders' recordings.
Uber had a previous policy that it was fine to register trips for security reasons and in accordance with local privacy laws.
The new rule says: & # 39; Broadcasting someone's image, audio or video recording is a violation of Uber's terms and can lead to loss of account access & # 39 ;.
The company also says that drivers are not allowed to use customer data for reasons other than transport. Account access is also removed for any disrespectful or unsafe behavior.
Seven Ottawa Senators were included in a Uber bashen their assistant coach on October 29
Uber GM in Canada Rob Khazzam said that recording in secret a & # 39; clear violation & # 39; their conditions
But drivers can still use cameras in their cars for safety purposes.
The new policy was put to the test last month when several members of The Canadian hockey team Ottawa Senators were captured without their knowledge during a Uber ride in Phoenix because they insulted their team and complained about the assistant coach.
Their private conversation was later posted on YouTube and brought the seven NHL players into the car in hot water.
The players in the vehicle were Thomas Chabot, Dylan DeMelo, Matt Duchene, Alex Formenton, Chris Tierney, Chris Wideman and Colin White.
Rob Khazzam, the general manager of Uber Canada, posted on Twitter after the incident had written: & The filming or recording of passengers without their permission is completely unacceptable and if this is reported / discovered, we will investigate and take action to maintain the privacy and integrity of our communities. In this particular case, we did our best to have the video removed. & # 39;
The Uber driver in Phoenix was removed from the company after the incident.