Female Uber Eats driver who refused to deliver bag of meth cops brutal one-star review: “Would you tell me what you ordered?”
- Uber driver refused unreliable package delivery
- Instead, she took it to the police who found meth
- Uber allowed dealer to post a one-star review
A disgruntled drug dealer left a cheeky one-star review for an Uber Eats driver who refused to deliver a bag of meth.
The driver, who wanted to be known only as Jess, said the rideshare giant had also scolded her at the time for not delivering the package.
Her bizarre encounter took place on April 22 when she was asked to pick up an item from a restaurant on Botany Road in Mascot, a southwest Sydney suburb, as part of the app’s Uber Connect service – which parcel delivery is possible.
“I walk out of the restaurant and the guy is standing there and he said, ‘You’re Jess? here’s the package’ and walked away,’ she told the The Sydney Morning Herald.
When Jess looked at the “completely unreliable” plastic bag held together with black zips, she called the person she was supposed to deliver it to and asked, “Could you tell me what you ordered?”
Uber driver Jess took a suspicious package that she was supposed to deliver to the police who discovered drugs in the package
The disgruntled drug dealer left Jess a ruthless one-star review for not delivering the bag of meth
Her suspicion was heightened when the person on the other end of the line said the $16 packet was “toothpaste.”
Jess, who works full-time as a teacher but got some extra work at Uber to supplement her income, immediately canceled the delivery and went straight to the Mascot police station.
Officers opened the package and found a tube of toothpaste allegedly containing two grams of meth, which they confiscated.
“As the investigation continues, anyone who may have information regarding this incident or the supply of prohibited drugs is urged to contact the Mascot of Crime Stoppers police station,” a police spokeswoman said.
Jess said she tried to report the incident to Uber Eats, but was only able to do so using automated forms that returned generic responses.
In a letter to her, Uber said they would only “look” at removing the dealer from the app.
“To maintain the reliability of our rating system, we are unable to provide or modify ratings for individual trips,” the company said.
‘We also understand that you want to have your lost hours compensated. In general, we reimburse partners for rides they take through the Uber app.”
It was only after she went to the media that the company contacted her and apologized.
The package was in a plastic bag with a black zipper that was handed to Jess outside a restaurant
Uber told her that “appropriate internal action has been taken” against the dealer, which would remove its one-star rating and refund the $16 delivery fee to it.
“When sending goods, riders must agree immediately prior to the request that they will not send any prohibited or illegal items (including drugs),” the Uber spokesperson said.
“Our dedicated Law Enforcement Response Team, which includes former Australian police officers, is also available to assist police in their investigations into such matters.”
But Jess has vowed never to drive for Uber again.
“I’m not going to do this again because I’m so disgusted with the way they treated me,” she said.
“But on principle I push it because they can do this to other drivers.”