Tottenham fans beat Thomas Cook about the lack of travel information just two days before the Champions League final
- Tottenham supporters are still waiting for the final travel details from Thomas Cook
- Hundreds of fans have booked their flights to Madrid through the company
- But with two days to go until the final, they still have not received flight times
Tottenham fans have beaten the Thomas Cook travel agency because they received their travel information just two days before the final of the Champions League against Liverpool.
A large number of Spurs supporters booked flights to Madrid through the company and were promised to receive their travel schedules before 6 p.m. on Wednesday.
However, they did not arrive and fans have now gone to social media to demand answers while the game in the Spanish capital is fast approaching.
Liverpool and Tottenham meet each other on Saturday, but some fans still have no travel information
A large number of supporters have booked their flights to Madrid through the travel agency
THOMAS COOK FINANCIAL PRESSURE
Thomas Cook reported a loss of £ 1.5 billion for the first half of 2019.
The company wants to sell the airline and has & # 39; multiple & # 39; received bids for his aircraft.
The company has closed 21 stores and Thomas Cook Money is currently being assessed.
More of the 566 stores were closed and 150 rolls were cut from the Peterborough headquarters.
Thomas Cook Sport came to the rescue with scandalous fares and organized flights for fans at a price of £ 559 per person.
The company was forced to close applications for the package early due to the huge number of fans trying to secure flights.
@ DaveNorton5 wrote: & # 39; @thomascook what's going on? Booked with you for Madrid with @Spurs from Stansted. Still heard nothing. Do I have to panic / arrange something else? & # 39;
@ Revill82 added: & # 39; So @thomascooksport is now Wednesday and customers were informed that today we are receiving flight times before 6 PM. Guess? No flight times for a competition that starts in three days. You are losing customers. & # 39;
That sentiment was shared by @ benlawrence8. He tweeted: & # 39; It's less than 48 hours before I have to travel and I don't know my route. This is not good enough. These flights are better what was promised because if they are not there, there is no way to remedy this at this late stage! & # 39 ;.
@ Wadz73 written: & # 39; 6 o'clock comes and goes for details about flights to Madrid !!! If you can't give us anything definitive, at least have the courtesy to let us know what the situation is !!!!! & # 39 ;.
A statement from Thomas Cook to supporters on Wednesday night said: & We hope that you look forward to your trip to Madrid.
& # 39; We are working hard to get everything ready for the Champions League Final League flights and will ship & # 39; s travel schedules in the coming 24 hours.
& # 39; Due to the huge increase in flights from the UK to Madrid this weekend, it was extremely difficult and it took slightly longer than expected for the airports to coordinate slots and aircraft handling.
& # 39; However, the first set of travel routes will be sent soon. If you do not receive a travel plan tonight, check your e-mail account tomorrow.
& # 39; We apologize for any inconvenience this delay has caused you and your supporters and appreciate your patience as we complete our operation and help you on your way to Madrid. & # 39;
It is Thomas Cook's second transportation adventure in as many days as Chelsea fans were stuck at Luton airport, with long delays in traveling to Baku for the Europa League final on Wednesday.
The two flights from Luton actually left at 10.00 am British time after a two-hour delay.
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