Are you overloaded for your luggage? Qantas removes outdated scales in claims that the weight of the bags can be WRONG – causing passengers to receive unfair $ 90 amounts
- Qantas analogue scales could increase the weight of hand luggage by up to 30 percent
- Recent tests are said to indicate a discrepancy with the scales of the analog version
- A Qantas passenger can be fined up to $ 90 for overweight hand luggage
- Airline said it was & # 39; gradually & # 39; replaces its analogue scales with digital ones
Thousands of Australians could have been charged extra for overweight baggage when their baggage was actually within the limit, a new report has claimed.
The analog scales of Qantas increase the weight of hand luggage to 30 percent, according to recent tests.
If the findings are correct, passengers flying the flagship airline could get an overvaluation of $ 90 for the incorrectly inflated baggage weight.
One piece of hand luggage – known to weigh 7 kg – weighed 9 kg on an analog scale of Qantas and 7.7 kg on another, The Herald Sun. reported.
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Qantas & # 39; analogue scales increase the weight of hand luggage by up to 30 percent, recent tests have revealed (file photo)
However, of all 45 scales that were subjected to the same test, all digital scales were found to function correctly.
The claims are because the flagship company of the country confirmed that it replaces the analog versions of the scales & # 39; & # 39; by digital devices.
A Qantas spokesperson told Daily Mail Australia that the airline is gradually replacing analog scales with digital scales at major ports.
It is not clear why the transition is being made.
& # 39; If a passenger is unsure of the weight of his bag, they can ask staff to have their bag weighed at a check-in counter, & # 39; the spokesperson added.
A Qantas spokesperson said the airline is gradually replacing analog scales with digital scales in our main ports & # 39; (file photo)
The recent checks were fueled after a number of customers had complained that their hand luggage was overweight.
Some passengers said they had weighed their luggage at home to make sure it was within the limits – only to be told otherwise when they arrived at the airport.
A & D Australasia, national sales manager Brian Johnston, said the difference in weight can occur because scales do not always measure small quantities correctly.
Johnston, who works for the company that supplies and controls portable scales used by Jetstar, recommended the best way to get the most accurate measurement on a scale.
He said that a person first had to stand on the scale to measure his own weight and then stand on the scale again while holding his hand luggage.
& # 39; That's the most accurate way to do it with a scale, & # 39; he said.
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