More than 30 privacy infractions were reported from the four major banks in Australia to the Office of the Information Commissioner of Australia between January 2012 and April 2018.
One of these breaches involved a Westpac manager, who no longer works at the bank, delivering the bank passwords of 80 clients to a mortgage broker.
Relationship manager Marten Pudun restored passwords in the accounts of new customers in online banking and gave them to a mortgage broker, according to ABC's 7.30.
Westpac told OAIC that they had not found any unauthorized transactions when they notified the office in July of last year.
More than 30 infractions of the four major banks in Australia were reported to the Office of the Information Commissioner of Australia between January 2012 and April 2018
The Glenwood man has been permanently banned by the Australian Securities and Investments Commission from having anything to do with the credit activity again.
In relation to 24 loan applications, he helped to submit false supporting documents, accepted requests that he knew were false or reckless by failing to investigate if they were false.
When banned in July, ASIC said: "Mr. Pudun also violated Westpac's policy of sharing customer personal information, including Internet and telephone banking passwords, client account opening forms, transaction histories and identification documents with external third parties ".
When Westpac contacted OAIC about the violation, they said: "Initially we identified this with respect to some Westpac customers who obtained mortgage loans through this group of mortgage brokers in particular and relate to temporary passwords established when the customer originated their banking online.
"While our investigations into the extent of the problem continue, we have identified about 80 clients that we believe have been affected and we are beginning a process to contact them."
However, Westpac said they are committed to protecting data and taking complaints seriously.
A spokesperson told the program: "When we make mistakes, we make sure to correct them by remediating the affected customers, inform all relevant authorities, make changes in the process to prevent similar incidents and, when necessary, take disciplinary action against them. Employees found to have done something wrong in accordance with our Code of Conduct Westpac Group. & # 39;
Relationship manager Marten Pudun re-established passwords for new customers in online banking and handed them over to a mortgage broker, according to ABC's 7.30.
Westpac reported 18 infractions during the indicated time, while NAB reported nine, Commonwealth Bank three and ANZ reported two information infractions.
Prior to March of this year, it was voluntary for banks to report OAIC privacy violations, but now banks are required to leave OAIC and its clients when there is a probable risk of serious damage.
Barrister Michael Rivette said there will be more litigation surrounding privacy violations.
The information is revealed as the Royal Commission on misconduct in the financial services industry continues.
Currently, the commission is studying unreliable life insurance policies.
In connection with 24 loan applications, he helped to create false back-up documents, to accepted applications that he knew were false or reckless by not investigating if they were false.