Verbose the Label, the fashion brand of influencer and podcast host Abbie Chatfield, seems to be closing its doors.
Chatfield, 27, launched the size-inclusive range less than a year ago, but now it looks like the company is winding down.
The brand’s official Instagram page hasn’t been updated since March 6.
The latest post has been flooded with comments from customers complaining about missing orders, returns, and ignored emails.
Some also criticized the label for not featuring body-diverse models in its marketing materials, despite size inclusivity supposedly being a core value of the brand.
Verbose the Label, the fashion brand of influencer and podcast host Abbie Chatfield (pictured), appears to be closing its doors
Several comments are from dissatisfied customers saying their emails and DMs regarding refunds and incomplete orders have not been responded to.
“Can someone reply to my DM about a missing order from November?” one user wrote on the label’s last Instagram post from six weeks ago.
“Yeah, I’ve emailed about my pre-order too and haven’t heard anything yet!” added another.
Chatfield, 27, launched the inclusive range less than a year ago, but it now looks like the company is winding down
The brand’s Instagram page hasn’t been updated since March 6. The latest post has been flooded with comments from customers complaining about missing orders and ignored emails
“Hello @verbosethelabel, can someone respond to my emails or DMs about my missing order from three months ago?” a customer begged.
Another ranted, “I’ve kept all 36 responses from the past 11 weeks from people asking for refunds, returns, comments and… there was radio silence.”
“As valued, loyal customers who have spent our hard-earned money, we deserve to know why you are not delivering on your promises and not living up to your brand.”
The label, which hasn’t updated its Instagram since early March, has now flagged all prices of its items and listed them as “final sale.”
Daily Mail Australia has contacted Abbie Chatfield and Verbose for comment.
Verbose launched last May in sizes 6 to 26. At first, it was so popular that items sold out within minutes of dropping.
Some also criticized the label for not listing body-diverse models in its marketing materials, despite size inclusivity supposedly being a core value of the brand.
The label has now marked all prices of its items and listed them as ‘final sale’
The situation at Verbose isn’t the only recent setback for Chatfield.
Her radio host Rohan Edwards abruptly resigned from his role on her Hit Network show Hot Nights on Monday, effective immediately.
His departure was confirmed in an email to SCA staff – the day all major radio programs returned from the two-week Easter survey break.
“Nobody knows for sure what’s going on. Abbie seems to be getting on well with Rohan on air, but people are wondering if things aren’t so rosy behind the scenes,” said a source.
In another blow to Hot Nights, executive producer Max Corstorphan, who had been running the show since its launch in early 2022, also stepped down several weeks ago.
The situation at Verbose isn’t the only recent setback for Chatfield, as her radio host Rohan Edwards (left) abruptly resigned from his role on her Hit Network show Hot Nights on Monday, effective immediately. Executive producer Max Corstorphan (right), who had been running the show since its launch in early 2022, also stepped down several weeks ago
Meanwhile, Chatfield’s new dating show FBoy Island was criticized this week for its lack of “body diversity” after its female cast members were announced.
Chatfield, who is known for her progressive views and opposition to “diet culture,” praised the “incredible women” who took part in the Binge series — Ziara, Sophie and Molly — in a post she shared with her 450,000 Instagram followers on Wednesday .
But some of her fans noted that there was no size difference between the three women, saying it was “so sad” to see a total absence of “plus-size” talent.
Another blow to Chatfield, her new dating show FBoy Island was criticized this week for lacking ‘body diversity’ after the female cast members were announced
“No body diversity…so sad, honey,” one person commented.
Chatfield, a former Bachelor contestant, quickly responded by saying she agrees there should be better representation on the matchmaking show.
“Unfortunately, I have no control over casting in any way, but your comment shows the producers of all shows that audiences want a diversity of bodies, so I appreciate the comment,” she wrote.
Chatfield found herself in the host seat for the new 10-part series that will follow three ladies as they try to find love out of 24 suitors.
Chatfield was in the host seat for the new 10-part series that will follow three ladies as they try to find love out of 24 suitors
