Did you let your plants die? Little known policy at Bunnings allows shoppers to trade in their DEAD flowers for new ones
- Bunnings Warehouse offers a ‘perfect plant promise’ to its loyal customers
- In the Australian store you can return all plants – not seedlings – for 12 months
- As long as you keep your invoice or tax invoice, you can get a full refund
- That way you can buy another or buy something else at the store
Bunnings Warehouse enables its customers to return their dead plants to its stores within 12 months of purchase as part of their ‘perfect plant promise’.
The little-known return policy, which was a shock to some of their loyal Australian customers, was brought to Facebook’s attention.
Special attention is paid to anyone who buys a plant – not a seedling – and who dies within the first year.
“If you are not 100 percent satisfied, you can return your plant (with a receipt or a tax invoice) and we’ll pay it back,” read the website.
Bunnings Warehouse enables its customers to return their dead plants to its stores within 12 months of purchase as part of their ‘perfect plant promise’
The little-known return policy, which was a shock to some of their loyal Australian customers, was brought to Facebook’s attention on the internet
That way an avid gardener can be under water or trade in sun-drenched shrub for a new one, so that all mistakes can be corrected.
Many people were excited about the discovery and promised to visit their nearest Bunnings for their money back.
“Includes those orchids that look good for the first few weeks and then die a slow death,” one person asked.
“We have returned our very recent dead plant AND receipt to Bunnings and received a refund,” said another.
A third added: “I know very well that it is not Bunnings’ fault if my plants die.”
Many people were enthusiastic about the discovery and promised to visit their nearest Bunnings for their money back (stock image)
Some people had read the small print of the plant policy for years and were good at the handy ‘hack’.
‘I’ve been exchanging dead plants there for years. I’ve always had a chuckle that came in with a dead plant that I killed and a new one, “a man said.
“They used to sign up and I did that in the past … when I have the voucher details,” another said.
A Bunnings employee responded to the thread to confirm that it was true.
‘You MUST have your receipt for the plant and take the plant with you to receive a refund. Yes, it’s true, not fake, I work there, “she said.