of Google November update should be coming to Pixel phones very soon, bringing some relief to a critical bug that affects people with multiple user profiles on their devices. The update – seen by 9to5Google – contains a fix for an issue that “occasionally causes devices with multiple users enabled to show out of space or be in a reboot loop”, which was affecting Pixel 6 phones and later with Android 14. The update will start arriving on Pixel phones starting today and the rollout will continue over the next week.
This particular error It was unpleasant. In some cases, people were unable to access their media storage, while others were locked out of their phones completely in a boot loop that required a factory reset of the device. For people with the above issue, it looks like this update should restore media access to the device. The news is mixed for people with a phone stuck in a reboot loop. An update last week mentioned that the fix Google was working on “may not allow data recovery on devices that reboot repeatedly.” You’ll be able to use your phone again, but hopefully you’ve already backed up your data!
The bug affected Pixel phones with multiple user profiles, which Google says include child users, guests, and restricted profiles. Did No It affects people who run multiple Google accounts as the primary user on a device, which is good because my Pixel 8 review units are registered to my personal and work Gmail accounts. As such, it does not appear that the problem was widespread, but was a real headache for those affected.
As of last week, Google recommended anyone with a Pixel phone running Android 14 not to create or sign in to another user profile. With today’s update, it’s probably safe to do so now; just, you know, back up your data before you do it. Just in case.