The woman pressed the emergency button on a Sydney train from the city with a man who answered: & # 39; Please state the nature of your emergency & # 39;

& # 39; Can someone please get it? & # 39; The elderly woman uses emergency button on a Sydney train to ask for help after losing her UMBRELLA

  • An older woman was filmed with an emergency button on a Sydney train
  • The woman asked the NSW Transport staff for help finding her missing umbrella
  • Despite her misuse of the button, an employee from outside helped her to help her
  • Authorities have warned that misuse of the system can result in a fine of $ 5,500

An elderly woman was filmed using an emergency call on a train to ask for help in finding her lost umbrella.

The woman drove a Sydney train from the city when she pressed the button to ask NSW Transport staff for assistance.

& # 39; Please state the nature of your emergency, & # 39; said an employee through the intercom.

& # 39; Is my umbrella there? Can someone please get it? & # 39; the woman replied.

The woman pressed the emergency button on a Sydney train from the city with a man who answered: & # 39; Please state the nature of your emergency & # 39;

The woman pressed the emergency button on a Sydney train from the city with a man who answered: & # 39; Please state the nature of your emergency & # 39;

& # 39; Oh my god, how did you do that? & # 39; the operator asked, realizing that her call was not an emergency.

Despite the abuse of the emergency service, the staff member of the location kindly helped and explained the woman to her that transport officers at the next station could help her better.

The older woman and another man on the train sincerely thanked the operator and got off at the next station.

The users of the footage were uploaded to Reddit, where social media users encouraged viewers to consider whether the woman might be struggling with her mental health before making a judgment.

The NSW transport employee responded to her emergency request and sent her to the transport officials at the next station

The NSW transport employee responded to her emergency request and sent her to the transport officials at the next station

The NSW transport employee responded to her emergency request and sent her to the transport officials at the next station

NSW Transport states on all 30 emergency call buttons on each train that they should only be used for emergency situations and warned in a statement that people could receive heavy fines.

& # 39; Sydney Trains always wants to help our customers, but we can & # 39 ;, said a spokesperson.

& # 39; Fines can be issued for the intentional and improper use of emergency aid points, with fines ranging from $ 400 to $ 5,500.

& # 39; Transport officers and police recognize that every situation is different and take the circumstances of the customer into account before fines are imposed, & they said.

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