The chaos at Heathrow is getting WORSE because the crowds are once again forced into huge lines without social distance
Queue chaos struck again at Heathrow Airport last night as UK arrivals were forced to wait in long lines without social remotes – while Border Force chiefs blamed passengers for not filling out the correct forms .
Rows of face masks that passengers were wearing were spotted queuing at the escalator barriers – near each other – as they approached passport control at Heathrow Terminal 5 last night.
The queues mirrored similar scenes on Saturday, with hundreds of passengers crammed into line after only three officers remained to check passports.
Saturday’s scenes were labeled as dangerous by a leading Labor Member of Parliament, while Heathrow airport chiefs blamed the Border Force and called on officials to hire more passport control personnel.
Border Force chiefs apologized for the delay last night, but blamed passengers for failing to comply with passenger location forms and some large family groups, which prevented them from using e-gates.
Queuing chaos struck again at Heathrow Airport last night as British arrivals had to wait in long lines without social distance measures
Rows of passenger face masks were seen queuing around the barriers of an escalator – near each other – as they approached passport control at Heathrow Terminal 5 last night
Many people stood in the queues as they waited to get to Heathrow Terminal 5 arrivals at passport control
The queues went around the barrier to an escalator near one of the passport control areas, while passengers made their way to the arrival area
Queues for departure today were also busy today in Terminal 5, although measures had been taken to keep passengers apart
Passengers queued this morning at the bag drop for British Airways at Heathrow where queuing systems are in place
Passenger finder forms must be completed before passengers arrive in the UK and are used by the government to contact those who have traveled with someone who has developed Covid-19 symptoms.
This is a legal requirement and those who refuse to fill one in can be fined £ 100.
The last queue chaos took place around 11pm last night when passengers on international flights arrived in the UK.
What are passenger finder forms and what happens if you refuse to fill in one?
Passenger finder forms must be completed before passengers arrive in the UK.
The service is free and is used by the government to contact people who have traveled with someone who has developed Covid-19 symptoms.
Passengers must present a completed form when they arrive at the border with the United Kingdom, either by printing a copy or showing it on a phone.
The forms are required by law and those who refuse to fill them in can be fined £ 100.
If a passenger needs to isolate himself, the government will use the information to contact him and verify that he is isolating himself.
You do not need to complete the form if you are traveling from Ireland, the Channel Islands and the Isle of Man and were there 14 days or more.
You must complete this form before arriving in the UK, although you can only submit the form 48 hours before you arrive in the UK.
Passengers were seen in a long line hugging a barrier around an escalator and towards passport control.
While passengers all wore masks – which are now legally required at airports – many seemed packed, seemingly in violation of social distance rules.
Photos and video seem to show little or no social distance or queuing measures as passengers queued up for passport control in Terminal 5 – which, along with Terminal 2, are currently the only two terminals open at Heathrow.
On Saturday, photos and videos showed hundreds of passengers queuing to wait for passport control at Heathrow.
The travelers, often with young families, even sang ‘we want more staff’ while the rows in the ‘poorly ventilated’ room stretched for at least an hour.
A passenger, 32-year-old Natalie Crane, from Surrey, had returned from a vacation to Mallorca with her husband, mother and three young children when she was delayed by two hours.
She said, “We lined up with about 500 or 600 people; there was no social distance, no ventilation – it would have been impossible to socially distance so many people in the room. It was just barbaric.
While the London Central Airport self-service gates were in operation, Natalie and dozens of other parents were unable to use them due to age restrictions for children, and had to see a border official.
“After a while, we found out that there are only three people at the counters checking passports, so then everyone started chanting, getting more staff, getting more staff, this is a shame. 10 minutes later you suddenly have about 10 employees.
“When we complained to one of the executives for not making people aware that he was available, he replied ‘don’t go on vacation’.”
“There was no compassion on the part of the staff.”
A Heathrow Airport spokesperson told MailOnline that the queues were “completely unacceptable,” but that Border Force has prediction systems to help avoid passenger queues on arrival.
Chaotic scenes erupted at Heathrow’s border gates when hundreds of passengers were queued after only three officers were left to check passports
The travelers, mostly with young families, even sang ‘we want more staff’ while the rows in the ‘poorly ventilated’ room stretched for at least an hour
The spokesperson also called on the Border Force to ‘sort’ its resources to avoid any further problems in the future.
Border Force Chief Operating Officer Emma Moore said, “Border Force apologizes for the extensive queues and delays that have occurred at Heathrow Airport. We understand the significant inconvenience and inconvenience this would have caused to those affected.
“We are working with Heathrow Airport to ensure that this does not happen again and that social distance measures are maintained as we deal with the increased number of passengers arriving at the airport.
“We recommend travelers fill out their passenger finder forms before traveling to the UK to avoid delays.”
Nick Thomas Symonds, Labor’s Shadow Home Secretary, described Saturday’s Heathrow scenes as “unacceptable” and “dangerous in the midst of a global pandemic.”
Mr. Symonds told MailOnline, “These scenes at Heathrow Airport show that the Border Force has been stretched too long, which is completely unacceptable.
“The Department of the Interior needs to deal with this issue – it’s a huge inconvenience to travelers, dishonest to Border Force personnel and downright dangerous amid a global pandemic.”