"It seems that the call was not prioritized": California police who took 30 minutes to respond to the reports of two small children dressed in diapers who were standing on a second floor ledge admit "errors"
- The two young children were seen in the center of Vallejo on Monday night
- Observer Marianne Kearney-Brown called the police to report the incident at 7 p.m.
- When no one arrived, he called again 15 minutes later and was told there was still no patrol car available.
- When the police arrived at seven-thirty in the afternoon, the children had already re-entered.
- The department admitted its "errors" to a local news station on Wednesday
Megan Sheets for Dailymail.com
A California police department that took half an hour to answer a call about two young children stranded on a second-floor ledge has admitted that it made a serious mistake not to prioritize the report.
Marianne Kearney-Brown noticed the two toddlers in diapers standing on the roof of a loft in front of their office in downtown Vallejo on Monday night and He quickly called the police at 7 p.m. before starting to shoot the impressive vision.
He began to worry more and more as the minutes passed and that emergency personnel had not arrived.
In the video you can hear Kearney-Brown saying: "My God! Oh my God, where are the police?
Scroll down to watch the video
The police department in Vallejo, California, has admitted that he made a mistake in not answering calls about two small children stranded on a cornice on the second floor for half an hour
Video taken by witness Marianne Kearney-Brown shows the two small children in diapers standing on the roof of a loft Monday night around 7 p.m.
Kearney-Brown ran to the building after about 10 minutes, making a second call to the police at 7.15 p.m.
She said that the operator who responded did not seem to understand the urgency of the situation, telling her that there was still no patrol car available.
"I was stunned," he told KPIX. & # 39; Something terrible could have happened. & # 39;
A fire truck finally arrived about 20 minutes after the initial call, when the children had already entered.
Kearney-Brown said the only reason firefighters arrived so quickly was that one of the other witnesses at the scene called her husband, who went to the station personally to ask for help.
The Vallejo police did not arrive for another 10 minutes, a half hour after the first call from Kearney-Brown.
"They said they were in the middle of a robbery or whatever," he said.
Vallejo police responded to KPIX's request for comment on Wednesday.
& # 39; It seems that the call was not prioritized. This type of call guarantees an immediate response. We made some mistakes and we're going to fix it to make sure it does not happen again, "police Lt. Jason Potts told the outlet.
Authorities said they approached the parents of the young children and the incident is being investigated.
The building in the center of Vallejo where the children were stranded is seen above.