Study: ChatGBT provides more empathy for psychopaths than doctors
A new US study says that chatbot GBT provides mental patients with more empathy than human doctors.
According to the study, which was led by the University of California San Diego and published on Friday, technology can fill gaps in health care, especially mental health, that require more time than human doctors.
The study was conducted by selecting a sample of questions from about 200 psychiatric patients on social networking sites such as the AskDocs forum on Reddit.
The study presented the questions to both ChatGBTs and psychiatrists, and compared multiple responses.
The answers were evaluated by a medical team based on empathy, with chatbot answers showing more empathy than doctors in about 80% of the answers.
“It’s quite clear why AI was better,” said John Ayers, the study’s lead author and professor at the University of California San Diego. “It’s not limited by time.”
He added, “You can take a simple pointer like, ‘I’m having a headache, can you help me? The doctor knows it, they feel it. They don’t have time to say that (I’m sorry).”
According to Ayers, it is possible to rely on robot answers for mental patients in the future because they are “improved answers that could save the lives” of patients.