Southwest Airlines’ new safety announcement includes instructions for reporting ‘undesirable behavior’
Southwest Airlines safety announcement now includes instructions for reporting ‘unwanted behavior’
- Southwest Airlines changed their pre-flight announcement on January 22
- All passengers are now instructed on how to report ‘unwanted behavior’ that they see aboard the aircraft
- It is after the FBI has reported that sexual attacks on commercial airlines almost doubled in the four years from 2014 – 2018
- Other airlines, including United and American Airlines, say their flight attendants have been trained to handle pilots who engage in undesirable behavior
Southwest Airlines is now asking passengers to report “unwanted behavior” to flight attendants as part of a new safety announcement that is being played prior to takeoff.
The company has confirmed that they have changed their safety procedures to include the new notification from January 22.
According to CNN Travel, the pre-flight announcement now contains the rules: “We are here for your comfort and safety. Report any unwanted behavior to your stewardess. Thank you for your attention.’
The notification is read on all domestic flights and comes immediately after instructions on the use of oxygen masks in an emergency.
A company spokesperson told the publication that the change “reflects Southwest’s commitment to ensuring a safe and welcoming environment at all times.”
Southwestern flight attendants are trained to deal with such undesirable behavior and have different procedures to reduce the effect of unmanageable or offensive passengers.
Southwest Airlines now asks passengers to report “unwanted behavior” to flight attendants as part of a new safety announcement prior to takeoff
Procedures include “re-placement of offensive passengers, requests that offending passengers stop their offensive behavior, notify the captain, and ask law enforcement to assist with the landing.”
Southwest follows in the footsteps of Alaska Airlines, which has also implemented a pre-flight announcement calling on passengers to immediately report sexual harassment or assault.
The changes came in 2017, after Mark Zuckerberg’s sister, Randi, reported that she had been sexually harassed while flying with Alaska.
In the same year, the FBI reported an increase in sexual attacks on commercial aircraft.
Between 2014 and 2017, the number of reports of sexual abuse in the air almost doubled from 38 to 63.
Most other airlines do not read instructions about reporting unwanted behavior prior to take-off.
However, several prominent carriers, including United and American, told CNN Travel that their flight attendants were trained to deal with bad behavior.
Southwestern flight attendants are trained to deal with such undesirable behavior and have different procedures to reduce the effect of unmanageable or offensive passengers