Southwest Airlines is experiencing a nationwide outage affecting its website and app.
Customers report that they cannot purchase tickets or view flight status after 2:30 pm ET.
Southwest Airlines acknowledged the outages on social media and said teams are working to “get back up and running as soon as possible.”
“We are currently experiencing some difficulties due to high volumes affecting our operation, and all hands are on deck to restore full functionality,” he shared.
This is a developing story… More updates to come.
Southwest Airlines is experiencing a nationwide outage affecting its website and app.
Downdetector, a site that monitors online disruptions, shows that major travelers in cities like San Francisco, Los Angeles, Dallas and Chicago are being affected.
Users submitted reports to Downdectector, with 59 percent citing outages on the website, 35 percent with the app, and five percent of customers unable to see flight status.
A customer shared a screenshot of the app on X while trying to book their flight, but received an error message.