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Sonos will end support for older speakers in May and says the products will continue to function in the short term

Sonos will end support for older speakers in May and says the products will continue to function in the short term

  • Sonos says it will stop updating the oldest ‘legacy’ products in May
  • Sonos Zone Players, Connect and Connect: Amp are some affected products
  • It is encouraging customers to exchange their devices for a discount on new ones.
  • While older speakers will work for now, other updates may affect functionality.

Sonos will prevent some of your older devices from receiving new software updates.

According to the company, in May it will stop updating the ‘legacy’ speakers, including all its Sonos Zone Players, Connect and Connect: Amp, Play: 5 first generation, the CR200 and the Bridge.

“Today Sonos’ experience is based on an interconnected ecosystem, which gives you access to more than 100 streaming services, voice assistants and control options such as Apple AirPlay 2,” the company wrote in a blog post.

“Without new software updates, access to services and the overall functionality of your sound system will eventually be affected, particularly as partners evolve their technology.”

Sonos Play: 5 (in the photo above) will be among the models affected by the cut. However, only the original Play: 5 speakers will stop receiving updates.

Sonos Play: 5 (in the photo above) will be among the models affected by the cut. However, only the original Play: 5 speakers will stop receiving updates.

Although Sonos says that speakers who stop receiving support will continue to work in the meantime, The edge reports that problems, especially related to music streaming, could arise in the future.

Sonos tells The Verge that if Spotify changed something on its platform that required a readjustment of the Sonos software, the speakers could eventually turn off.

According to Sonos, some of those products, the oldest of which was launched in 2006, are no longer able to receive the newest and most advanced software updates from companies.

As a result, customers will have two options in the future, the company says.

If customers intend to keep their older products, which will continue to function in the short term, they will have to ‘quarantine’ their devices from the rest of their Sonos system.

This will ensure that other products they may have continue to receive updates while older devices remain intact.

Sonos says the speakers will continue to function in the short term, but changes in the transmission platforms could affect their viability in the future.

Sonos says the speakers will continue to function in the short term, but changes in the transmission platforms could affect their viability in the future.

Sonos says the speakers will continue to function in the short term, but changes in the transmission platforms could affect their viability in the future.

Sonos warns that if users do not quarantine their device, their entire system will not be able to receive updates, since the company requires all devices in a system to run on the same software for compatibility reasons.

The second option will be to exchange your device through the Sonos exchange program.

Sonos offers customers who want to market their products with a 30 percent credit, although it will automatically change legacy devices that are owned by customers in their program to the ‘recycling mode’ that effectively enhances the speaker.

The company encourages users to take their old speakers to a certified electronic recycling facility or also offers to pay customers to send their products to the company, where they will dispose of them responsibly.

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