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Service NSW Dine and Discover vouchers not working

A commotion as Dine and Discover vouchers CRASH in the final hours before they expire

A technical glitch prevented hundreds of residents from accessing their Dine and Discover vouchers just hours before the popular coupons were due to expire.

Time is running out to use leftover vouchers before they disappear from the Service NSW app at 11:59pm on Thursday.

The system crashed on Wednesday night, preventing hungry diners from redeeming their vouchers before they were lost.

The meltdown also caused chaos and huge queues at Hoyts cinema in Sydney’s Westfield Eastgardens, where many moviegoers had left until the last minute to use their vouchers.

‘Something went wrong, we can’t upload your vouchers. Please try again later,” reads a message in the Service NSW app.

Dine and Discover's voucher system crashed Wednesday night, leading to huge queues at Hoyts in Westfield Eastgardens

Dine and Discover’s voucher system crashed Wednesday night, leading to huge queues at Hoyts in Westfield Eastgardens

NSW residents have until June 30 to enjoy a free feed of unused $25 Dine vouchers

NSW residents have until June 30 to enjoy a free feed of unused $25 Dine vouchers

The system crash sparked outrage with social media awash with dozens of complaints about the vouchers not working or scanning.

Dine and Discover vouchers are currently not loading, possibly because everyone is rushing to use them before they expire. Will this get thousands of people to use them?’ a man wrote.

Another added: ‘It’s not surprising to see the Service NSW App Dine & Discover vouchers crash and burn last night. Saw a guy who couldn’t even claim a screenshot of the QR, so it seems like the whole back end has got to all of us. Hilarious but also wtf guys.

Diners were outraged at being forced to pay full price for dinner because of the awkwardness.

“Went to use our dine and explore voucher before they expire tomorrow. Service NSW owes me a pizza,” a woman snorted.

A man took his family out to dinner to use his last voucher, which cost $79 instead of $54.

“I took the family out as the last chance to use it,” he wrote.

Cinemagoers also had to pay full price for cinema tickets.

Others called for a third extension of the initiative.

Daily Mail Australia has contacted Service NSW for comment but the issue has yet to be resolved.

The NSW government rolled out the popular initiative two years ago to revitalize the hospitality industry struggling to recover from the Covid-19 pandemic.

More than 5.4 million residents registered to receive two Dine and two Discover vouchers worth $25 each at thousands of participating restaurants, cafes, pubs, clubs, wineries, arts venues, movie theaters, museums, zoos and other attractions .

The vouchers can be used for hundreds of other activities, including food and winery tours, bowling alleys and the Sydney Harbor Bridge Climb.

They were originally supposed to expire 12 months ago, but were extended after Sydney was plunged into a four-month lockdown.

Two more vouchers were added as the program was extended until the end of this month.

The government released the top 10 areas with the most unused vouchers last week.

Central Coast led the list with more than 540,000 unredeemed vouchers worth nearly $13.7 million, followed by Blacktown ($13.25 million) in western Sydney and Canterbury-Bankstown ($12,858,025).

Popular dining and entertainment areas were also in the top 10, including Sydney’s northern beaches, the CBD and Parramatta.

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